Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
it is impossible to modify the logo and to create menu, it does not appear. I have upladed all the logo files but the template still show Vino logo. I have analyzed the page, the logo is linked to your site. Please can you help me please? Thanks!
1) Logo needs to be changed in Elated Options > Logo
and if any of the pages are not applying new logo just go to back-end of that page, scroll down to Elated Logo section and there set desired Logo
Also the Logo image should link to your Home page.
2) Menu needs to be created in Appearance > Menus. Once you create menu you need to assign that menu, just scroll down to Menu Setting and assign that menu to desired one by checking desired Checkbox
Keep in mind that if you are using Menu as in our demo (Divided) you need to create Left Menu and assign it as Divided Left and create Right Mend and assign it as Divided Right, and if you are using standard Menu just assign it as Main Navigation.
Please let us know if this was helpful, and if not please provide us wp admin access with credentials as private response with precise changes that need to be done and we will try to do it for you.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Good morning,
it is impossible to modify the logo and to create menu, it does not appear. I have upladed all the logo files but the template still show Vino logo. I have analyzed the page, the logo is linked to your site. Please can you help me please? Thanks!
Hello there,
Sorry for the late response.
Thank you for choosing our theme.
1) Logo needs to be changed in Elated Options > Logo
Also the Logo image should link to your Home page.
2) Menu needs to be created in Appearance > Menus. Once you create menu you need to assign that menu, just scroll down to Menu Setting and assign that menu to desired one by checking desired Checkbox
Keep in mind that if you are using Menu as in our demo (Divided) you need to create Left Menu and assign it as Divided Left and create Right Mend and assign it as Divided Right, and if you are using standard Menu just assign it as Main Navigation.
Please let us know if this was helpful, and if not please provide us wp admin access with credentials as private response with precise changes that need to be done and we will try to do it for you.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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