Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.

Okay
  Public Ticket #1183739
Changing Allure ELITE header
Closed

Comments

  • moonlightmuse started the conversation

    I'd love to know step by step how to change the image in the header of Allure ELITE theme to be my brand image/name. 

  •  1,845
    Elated replied

    Hello there,

    Thank you for choosing our theme.

    We are so sorry for the late response.

    You can set desired image as logo background image by going in the back-end of desired page, scroll down to Elated Header section and there upload desire image as Logo Background image as in next screenshot:

    Please let us know if there is anything else we can do for you.

    Thanks.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • moonlightmuse replied

    Thank you for the information! 

    I'm now having trouble with the header image letters looking fuzzy despite trying different sizes. 

    When I try making the header image larger it shows even messier edges.

    What is the ideal header image size for the logo? 

    R

  •  1,845
    Elated replied

    Hello there,

    The original photo you upload for your logo should be twice bigger than the one you want to be displayed on site, because of retina rule.

    So, for example, if you want your logo displayed as 200x100 px, you should upload original photo as 400x200px.

    And in Elated Options -> Header, you set the header height initially and on scroll if you use sticky header type, note that logo can't be displayed bigger than that height you set there http://screencast.com/t/cYoTwd7bKRN so it will be restricted in height by the Header Height you have set.

    Please let us know if this solved the issue and if there is anything else we can do for you.

    Thanks.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.