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  Public Ticket #1188744
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  • SDRYLMZ started the conversation

    Hi Dear

    I have few questions. First of all I will not use this page in English that`s why need to change some settings.

    I could not find the LOAD MORE button settings on any settings. Can you show me where can I change the text of this button?

    On the same page I do not want to see any portfolio categories under the product names but I could not find where to disable.


    Thank you 

  •  1,845
    Elated replied

    Hello there,

    Thank you for choosing our theme.

    1) In order to translate that word you need to generate translation for the Elated Core plugin since it is using it's own text domain. Desired pot file can be found in wp-content/plugins/eltdf-core/languages folder or you can translate it manually by opening file load-more-template.php inside folder wp-content\plugins\eltdf-core\post-types\portfolio\shortcodes\templates and there change marked label in the next screenshot with desired text  

    2) You can remove this label 

    using some Custom Css code, just paste code below into Elated Options > General > Custom Css field   

    .eltdf-portfolio-list-holder article.eltdf-pl-item .eltdf-pli-text-holder .eltdf-pli-category-holder {
        display: none!important;
    }

    Please let us know if this solved the issues and if there is anything else we can do for you.

    Thanks.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  • SDRYLMZ replied

    thank you for the replay.

    I add the product search menu but it says " Search for" when i click on it. Where can I change this text?


    Thank you

  •  1,845
    Elated replied

    Hello there,

    If you are referring to this Search Field 

    You can change it in the file wp-content\themes\superfood\framework\modules\search\templates\fullscreen-search.php and just change marked text from next screenshot with desired one

    Please let us know if this solved the issue.

    We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads. This way you’ll be helping us improve our support services and make them even more efficient.

    Thanks.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • SDRYLMZ replied

    Thank you for your reply. 

    Can you also tell me where can I change the marked text on the attached picture?

  •  1,845
    Elated replied

    Hello there,

    Open file wp-content\themes\superfood\search.php and change marked labels from the next screenshot

    Please let us know if this solved the issue and if there is anything else we can do for you.

    Thanks.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • SDRYLMZ replied

    Thank you for your quick replay. I changed the all.

    I have one question currently I am editing bakery template and I have slider for this template but I would like to add grocery slider as well with bakery template. Is there a any way I can pull out this template from the files?


    Thank you 

  •  1,845
    Elated replied

    Hello,

    We are pleased to help.

    If you want to actually join two sliders in one first you need to have both of the sliders imported. After you do so please go to Rev Slider and click to edit Bakery Home slider 

    than click on plus sign and Add from Template 

    than click on Local Slides 

    and than find desired slider you want to join with, in your case Grocery Home Slider 

    and click plus sign for each slider you want to add in existing Slider, than just save changes.

    Please let us know if this joined two sliders in one.

    Thanks.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • SDRYLMZ replied

    Hi Dear


    First of all I do not have the Grocery-slide in my revolution slider page. When I try to load it gives me below errors

    HTTP ERROR 500 

    or

    Error: slider_export.txt does not exist!

  •  1,845
    Elated replied

    Hello there,

    First of all, you need to import all of the slider. In order to do so you need to import sliders manually. Go to Slider Revolution > Import Sliders and import them from xml export/rev slider folder. You need to import them one by one. If you still have problem with it please send me your wp admin with pass so i can try to do it for you. 

    Also, HTTP ERROR 500 is usually server related and we are not sure what is causing it. Can you please send us your wp admin access with credentials so we can try to join those two sliders in one.

    Please let us know if there is anything else we can do for you.

    Thanks.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •   SDRYLMZ replied privately
  •  1,845
    Elated replied

    Hello there,

    We can check it for you, but, unfortunately, we can not connect to you site since we get this error 

    Can you please check whether something is wrong with your server hosting and let us know when it is fixed.

    Thanks.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • SDRYLMZ replied

    it will be sarfe.com.tr without test 

  •  1,845
    Elated replied

    Hello there,

    We have inspected your site and the issue is that Slider Revolution can be imported properly due to low server PHP resource, that why you always get error page 

    Please contact your server hosting to increase those PHP server resources, some recommended values are 

    max_execution_time = 300;

    memory_limit = 128M;

    upload_max_filesize = 64M;

    post_max_size = 256M;

    max_input_vars = 3000;

    so please contact them to increase those values if possible. After that, please import second slider you want to join with present one and just follow instructions from previous answer or let us know and we can do it for you.

    Thanks.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • SDRYLMZ replied

    thank you very much for all your support. So far you are the best support I ever see in my life :)

  •  1,845
    Elated replied

    Hello again, 

    Thank you very much for the good review. Please let us know if there is anything else we can do for you.

    We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads. This way you’ll be helping us improve our support services and make them even more efficient.

    Thanks.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • SDRYLMZ replied

    I did already :)

  •  1,845
    Elated replied

    Hi,

    Thank you very much, that helps us a lot.

    If there is anything else we can do for you, please do not hesitate to ask, and we will give our best to assist you.

    Thanks.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.