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I'm trying to apply a contact form in my Creator theme in skin split slider using the Contact Form 7 plugin. However when I apply the short code in the area where I want the form the plugin gives an error that locks the navigation and the form does not appear . What could be happening?
We have inspected that functionality and the issue is present on our side to. This is definitely an issue that needs to be solved and we will forward it to our developer team for the solution.
Expect feedback from our side regarding this issue soon.
Thanks for noticing this and patience.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
We are inspecting the issue closer, it is related to the newest versions of the VC and CF7 when used inside Split Screen Slider layout, we are giving our best to solve it. Until than, please avoid usage CF7 inside Split Screen Slider.
Thank you for patience and understanding.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
We got feedback from our developers regarding debugging Split Screen and Contact Form 7 conflict. The issue is caused with latest Contact Form 7 plugin's update, and some changes are causing the issues with our Split Screen Functionality. Also, our developing team needs to contact plugin authors for precise info about plugin update so Split Screen is fully compatible with it, and as a solution for now you can use previous version of Contact Form 7 plugin.
Just delete existing version and download older version from next link https://wordpress.org/plugins/contact-form-7/advanced/ at the bottom of the page and download 4.5 version
We have tested that version's compatibility with Split Screen functionality and we can confirm that it works fine.
Please let us know if there is anything else we can do for you.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
We are pleased to help. If there is anything else we can do for you, please let us know.
We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads. This way you’ll be helping us improve our support services and make them even more efficient.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I'm trying to apply a contact form in my Creator theme in skin split slider using the Contact Form 7 plugin. However when I apply the short code in the area where I want the form the plugin gives an error that locks the navigation and the form does not appear . What could be happening?
Hello there,
Sorry for the long delay.
We have inspected that functionality and the issue is present on our side to. This is definitely an issue that needs to be solved and we will forward it to our developer team for the solution.
Expect feedback from our side regarding this issue soon.
Thanks for noticing this and patience.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Ok, thanks, I await the return and the solution of you.
Hello,
We are inspecting the issue closer, it is related to the newest versions of the VC and CF7 when used inside Split Screen Slider layout, we are giving our best to solve it. Until than, please avoid usage CF7 inside Split Screen Slider.
Thank you for patience and understanding.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Ok, I'll wait. But the most important place on my site that I need to use is the CF7 Split Screen Slider :(
thanks.
manoel
Hello Manoel,
We are working on it, and we will try to solve it soon.
Thank you for patience.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
thank you, look forward.
manoel
Hi,
We will let you know as soon as fix is ready.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I'm having the same issue with with the CF7 Split Screen Slider in Woly theme. Looking forward to the fix
Jacks
Hello there,
@Jacks, @manoel
We got feedback from our developers regarding debugging Split Screen and Contact Form 7 conflict. The issue is caused with latest Contact Form 7 plugin's update, and some changes are causing the issues with our Split Screen Functionality. Also, our developing team needs to contact plugin authors for precise info about plugin update so Split Screen is fully compatible with it, and as a solution for now you can use previous version of Contact Form 7 plugin.
Just delete existing version and download older version from next link https://wordpress.org/plugins/contact-form-7/advanced/ at the bottom of the page and download 4.5 version
We have tested that version's compatibility with Split Screen functionality and we can confirm that it works fine.
Please let us know if there is anything else we can do for you.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thanks all working fine now !
Hello,
We are pleased to help. If there is anything else we can do for you, please let us know.
We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads. This way you’ll be helping us improve our support services and make them even more efficient.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.