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Please help - trying to install Instagram feed but get the below error message;
Unpacking the package…
Installing the plugin…
The remote plugin package consists of more than one file, but the files are not packaged in a folder. Please contact the plugin provider and ask them to package their plugin according to the WordPress guidelines.
1. solution: Can you please send us your wp admin access with credentials and FTP access (host, username and pass) so we can install it for you.
2. solution: Please try unpacking file from attachment and place obtained folder named eltd-instagram-feed inside wp-content\plugins. This will install plugin. After that, go to Plugins and in list of plugins find Elated Instagram Feed plugin and activate it.
Please let us know if this solved issue and if there is anything else we can do for you.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi there,
Please help - trying to install Instagram feed but get the below error message;
Unpacking the package…
Installing the plugin…
The remote plugin package consists of more than one file, but the files are not packaged in a folder. Please contact the plugin provider and ask them to package their plugin according to the WordPress guidelines.
Plugin install failed.
Hello there,
1. solution: Can you please send us your wp admin access with credentials and FTP access (host, username and pass) so we can install it for you.
2. solution: Please try unpacking file from attachment and place obtained folder named eltd-instagram-feed inside wp-content\plugins. This will install plugin. After that, go to Plugins and in list of plugins find Elated Instagram Feed plugin and activate it.
Please let us know if this solved issue and if there is anything else we can do for you.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi,
Thank you for credentials.
We have installed desired plugin for you, so please continue building your site.
Please let us know if there is anything else we can do for you.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.