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  Public Ticket #1201538
Latitude & Longitude
Closed

Comments

  •  1
    netham started the conversation

    How to Set the latitude and longitude to show a locate into maps?

  •  2
    ebizzill replied

    yeah.... i've inquired this for the longest, best thing to do is find the address you want and wait till it populates on the location field... if you can't find it (or it won't pop up) you might need to drag the pin as close as you possibly can to the location

  •  1,845
    Elated replied

    Hello there,

    Sorry for the late response.

    Unfortunately, there is no option to manually insert Longitude and Latitude, but once you insert address it will automatically populate, as well as map location. But, if you have problem with populating Longitude and Latitude and also map location you need to generate Google Map Api key and paste it into Elated Options > General > Google API > Google Map Api Key field 

    Please let us know if there is anything else we can do for you.

    Thanks.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

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  •  1
    netham replied

    Hi Elated,

    I don't have this option( Elated Options > General > Google API > Google Map Api Key field ) or I can't see.

    See the print in attach.

  •  1,845
    Elated replied

    Hello there,

    After inspecting your site we have noticed that you are using Search&Go 1.5 as you can see from next screenshot

    and latest version is 1.8 in which is Google Map API Key field included 

    Please perform theme update according to the theme update instructions from our documentation page http://searchandgo.elated-themes.com/searchandgo-help/#getting_started_updating_search_amp_go and it will solve the issue.

    Please let us know of there is anything else we can do for you.

    Thanks.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •  1
    netham replied

    it's done.


    Thanks

  •  1,845
    Elated replied

    You are very welcome

    We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads. This way you’ll be helping us improve our support services and make them even more efficient.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.