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Okay
  Public Ticket #1204323
Msps
Closed

Comments

  •  2
    samanthamartin78 started the conversation

    Maps don’t work properly? They don’t work on this search page

     http://www.carecompare.com.au/listing-item/?keywords=3016&location=&type=

    Or on an individual listing – like here - http://www.carecompare.com.au/listing-item/the-village-williamstown/

    Please help? 

  •  1,845
    Elated replied

    Hello there,

    Can you please generate your own Google Map Api key and paste it into Elated Options > General > Google API > Google Map Api Key field 

    Please let us know if this solved the issue and if there is anything else we can do for you.

    Thanks.


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    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

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  •  2
    samanthamartin78 replied

    Yes - I have done that now but it hasnt worked. 

    When I enter in the address in Admin om the listing.. it doesnt always populate a google address?

    So still not working. All of our listings have address and only handful show on the maps.

    Any suggestions?


  •  1,845
    Elated replied

    Hello again,

    We are so sorry to hear that, can you please send us your wp admin access with credentials, as private response, so we can investigate it further, and in the meantime please try to re-generate Google Map Api Key and paste it into necessary field, since this functionality works perfect on our side.

    Please let us know if there is anything else we can do for you.

    Thanks.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.