Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Hi, since I haven't received any reply for my private ticket, i decided to write again for the public ticket with same contents. Please let me know how i can handle this issue.
-------------------------------------------------
Hi. I am recently working on translation of the web site with WPML plugin.
I have one issue after loging in, which is, after i log into website, it redirects me to another language i am translating.
I am translating English to Korean. And when i log in from Korean website, it redirect me to English version of dashboard. There is korean version of dashboard due to translation, however, it redirect me to English version of dashboard all time.
Please let me know how can i change the redirection issue.
Hi, since I haven't received any reply for my private ticket, i decided to write again for the public ticket with same contents. Please let me know how i can handle this issue.
-------------------------------------------------
Hi. I am recently working on translation of the web site with WPML plugin.
I have one issue after loging in, which is, after i log into website, it redirects me to another language i am translating.
I am translating English to Korean. And when i log in from Korean website, it redirect me to English version of dashboard. There is korean version of dashboard due to translation, however, it redirect me to English version of dashboard all time.
Please let me know how can i change the redirection issue.
Thanks!
Hello there,
Sorry for the late response, but we have answered you on previous ticket regarding this issue.
Please check your answer there.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, I have tried to change user language but there is nothing happen.
Please let me know what i can try for another option
Hello,
We have answered on your previous ticket regarding this issue and please follow instructions there.
Please let us know if there is anything else we can do for you.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.