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I tired to change the settings at Listing -> Listing package and Listing types. However, after i changing the options and click the update button, it says setting are updated, but the numbers in listing package and switchers in Lising types aren't changing. Also, after i created new Listing types, when i set up the switchers on type admin page and update it, there is no change and it show all [ON] of every options.
Such issue, when certain changes are not saved or when they are not applied on the front end are usually related to server side and it's low resources so it gets overloaded and than it can not save more info or render content on the front-end properly.
Can you please try to contact your server hosting service and ask the if they can increase your server PHP resources to some recommended values like these:
max_execution_time = 300;
memory_limit = 128M;
upload_max_filesize = 64M;
post_max_size = 256M;
max_input_vars = 3000;
and let us know if this helped solve the issue. Also there might be some other limitations that prevent changes in the back-end to be saved so please check it with them.
Please let us know if there is anything else we can do for you.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi,
I tired to change the settings at Listing -> Listing package and Listing types. However, after i changing the options and click the update button, it says setting are updated, but the numbers in listing package and switchers in Lising types aren't changing. Also, after i created new Listing types, when i set up the switchers on type admin page and update it, there is no change and it show all [ON] of every options.
Please let me know how to collect this.
Thanks
Hello there,
Such issue, when certain changes are not saved or when they are not applied on the front end are usually related to server side and it's low resources so it gets overloaded and than it can not save more info or render content on the front-end properly.
Can you please try to contact your server hosting service and ask the if they can increase your server PHP resources to some recommended values like these:
max_execution_time = 300;
memory_limit = 128M;
upload_max_filesize = 64M;
post_max_size = 256M;
max_input_vars = 3000;
and let us know if this helped solve the issue. Also there might be some other limitations that prevent changes in the back-end to be saved so please check it with them.
Please let us know if there is anything else we can do for you.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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