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Okay
  Public Ticket #1218628
IMPORTING CONTENT
Closed

Comments

  • cachito11 started the conversation
    June 25, 2017 at 7:56pm

    I have successfully installed the theme, but I tried several times to import the content with NO luck, thru Tools / import  the superfood-export.xml

    And takes a lot or time  . . . at the end it throws all these warnings


    [WARNING] Failed to import portfolio-category Art

    [WARNING] Failed to import portfolio-category Branding

    [WARNING] Failed to import product_tag Casual

    [WARNING] Failed to import product_tag Classic

    [WARNING] Failed to import portfolio-category Coffee

    [WARNING] Failed to import portfolio-category coffee-home

    [WARNING] Failed to import testimonials-category Creative Home

    [WARNING] Failed to import portfolio-category Design

    [WARNING] Failed to import portfolio-category Details

    [WARNING] Failed to import product_tag Elegant

    [WARNING] Failed to import product_type external

    [WARNING] Failed to import portfolio-category Fashion

    [WARNING] Failed to import portfolio-category Food

    [WARNING] Failed to import testimonials-category Fruit Home

    [WARNING] Failed to import portfolio-category Furniture

    [WARNING] Failed to import product_type grouped

    [WARNING] Failed to import portfolio-tag Health

    [WARNING] Failed to import portfolio-category Ice cream

    [WARNING] Failed to import portfolio-category Interior Design

    [WARNING] Failed to import portfolio-category Landing Home

    [WARNING] Failed to import portfolio-category Landing Page

    [WARNING] Failed to import portfolio-category Logo

    [WARNING] Failed to import testimonials-category Main Home

    [WARNING] Failed to import product_tag Modern

    [WARNING] Failed to import portfolio-category Multipurpose

    [WARNING] Failed to import portfolio-tag Nature

    [WARNING] Failed to import portfolio-category Photography

    [WARNING] Failed to import portfolio-category Portfolio

    [WARNING] Failed to import portfolio-category portfolio-bakery-1

    [WARNING] Failed to import portfolio-category portfolio-bakery-2

    [WARNING] Failed to import portfolio-category portfolio-vegetables

    [WARNING] Failed to import portfolio-category Presentational

    [WARNING] Failed to import product_tag Relax

    [WARNING] Failed to import portfolio-category Shop

    [WARNING] Failed to import product_type simple

    [WARNING] Failed to import portfolio-category Single

    [WARNING] Failed to import product_tag Stereo

    [WARNING] Failed to import product_tag Strereo

    [WARNING] Failed to import portfolio-category Superfood

    [WARNING] Failed to import portfolio-category Superfoode

    [WARNING] Failed to import portfolio-category Sweet

    [WARNING] Failed to import portfolio-category Tea

    [WARNING] Failed to import portfolio-tag The Clean Coffee Company

    [WARNING] Failed to import portfolio-category Typography

    [WARNING] Failed to import product_type variable

    [WARNING] Failed to import product_cat Fruit Bowl

    [WARNING] Failed to import product_cat Ice Cream

    [WARNING] Failed to import product_cat Shake

    [WARNING] Failed to import product_cat Smoothie

    [WARNING] Failed to import product_cat Spa

    [WARNING] Failed to import product_cat Tea

    [WARNING] Failed to import portfolio-category Architecture

    [WARNING] Failed to import portfolio-category Blog

    [WARNING] Failed to import portfolio-category Business

    [WARNING] Failed to import portfolio-category Classic

    [WARNING] Failed to import portfolio-category Creative

    [WARNING] Failed to import portfolio-category Nature

    [ERROR] Failed to import "superfood-mpeg" (Medios)

    [ERROR] Failed to import "superfood-ogv" (Medios)

    [ERROR] Failed to import "superfood-webm" (Medios)

    [ERROR] Failed to import "Restaurant-Home" (Medios)

    [ERROR] Failed to import "coffee-home" (Medios)

    [WARNING] Failed to import "About us": Invalid post type masonry-gallery

    [WARNING] Failed to import "Best design": Invalid post type masonry-gallery

    [WARNING] Failed to import "Support": Invalid post type masonry-gallery

    [WARNING] Failed to import "Our work": Invalid post type masonry-gallery

    [WARNING] Failed to import "Our cosmetic": Invalid post type masonry-gallery

    [WARNING] Failed to import "Gallery": Invalid post type masonry-gallery

    [WARNING] Failed to import "Services": Invalid post type masonry-gallery

    [WARNING] Failed to import "Process": Invalid post type masonry-gallery

    [WARNING] Failed to import "Contact": Invalid post type masonry-gallery

    [WARNING] Failed to import "Contact us": Invalid post type masonry-gallery

    [WARNING] Failed to import "Our team": Invalid post type masonry-gallery

    Also I tried thru the on click import, and the same errors, plse I need assistance in accomplishing this task

  •  1,845
    Elated replied
    June 26, 2017 at 6:53am

    Hello there,

    Thank you for choosing our theme.

    We have just checked your site and it seems that you have not installed Visual Composer 

    and it is necessary plugin that comes with our theme as bundled, so you just need to install it and all code will be converted to desired content on the front end. Also, for the Demo Content as we could see you have imported most of it.

    Manager just informed us that you rated our theme with just one star, and it was due to demo import. This isn't really fair because you have managed to import most it and if you provide us WP admin access with credentials we can check whether whole content is imported and we can try to import rest of it for you and also install Visual Composer. Can you please consider changing your rating since it is really not fair to rate us with one star and we will give our best to help you solve this minor issue.

    Thanks.

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

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