Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
We have managed to import demo content for you. Also we have imported all Revolution Sliders for you, please check your site now and let us know if anything is missing.
Also, we have been informed that you rated our theme with one star, can you please change rating since we manged to solve this issue for you and it is not fair to rate us with 1 star. We hope that you will change it to 5 stars since we solved this issue and we will give our best to help you solve any other issue as soon as possible.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I've been trying to install the demo content and it has been imposible.. The import process stop at 80%.
Hello there,
Thank you for choosing our theme.
Can you please provide us WordPress admin access with credentials as private response so we can try to import demo content for you.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello again,
We have managed to import demo content for you. Also we have imported all Revolution Sliders for you, please check your site now and let us know if anything is missing.
Also, we have been informed that you rated our theme with one star, can you please change rating since we manged to solve this issue for you and it is not fair to rate us with 1 star. We hope that you will change it to 5 stars since we solved this issue and we will give our best to help you solve any other issue as soon as possible.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thanks for your help. I've change the rate to 5 stars.
Hello there,
Thank you very much, that helps us a lot.
Please let us know if there is anything else we can do for you.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.