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  Public Ticket #1223709
Elated Listin settings
Closed

Comments

  • Rosalii started the conversation

    Hi!

    We cant get the map to work properly. It won´t find the addresses and it´s really hard to get the theme to work like it supposed to without the search-feature!

    What am I supposed to do to get it to work?


    Best regards,

    Milla

  • Rosalii replied

    Hi again,

    I just noticed this in the Console (screenshot attached). There is no way that we have exeeded the maximum quota of 25.000 loads for this site as it is still in development. What can be the problem?  

  •  1,845
    Elated replied

    Hello there,

    Thank you for writing in.

    We have integrated Google API for Google Map functionality and that is totally up to API configuration. It seems that the API key that you are using got overloaded and maybe you can try to generate another one and use that one.

    Please let us know if there is anything else we can do for you.

    Thanks. 


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

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  • Rosalii replied

    We have tried generating up to ten different API-keys with different configurations and they all get overloaded at once. We can’t even search for one adress before it gets overloaded.

  • Rosalii replied

    Please answer!


  • Rosalii replied

    Is it possible for you to let us fill in the latitude/longitude instead? That will probably solve it!


  • Rosalii replied

    Ok, so I made a fresh install of the theme on a completely new different server. I imported all the demo data, made another Google Maps Javascript API-key and added it to the theme. And it still does not work.

    It is not just a quota problem. If you look at the attached screencast you will se our problem, and this happens without the warning in the Console about the maximum quota I posted earlier. 

    We've tried searching for addresses in Google Chrome, Safari and Firefox on mac and in Internet Explorer, Microsoft Edge and Google Chrome on Windows 10 but it's the same issue. We've also deactivated all plugins except the Elated Core and Elated Listing. There's no difference. 

    I don't know what else to do? I've spent hours and hours trying to figure this out but I'm at a loss. 

    Please, can you look at my screencast and see if you have any solution? If it is somehow possible to add the coordinates manually that would really, really be helpful. That would solve our problem completely. 

  •  1
    teearlette replied

    Hi Rosalli,


    The work around I found is to add the address from the "admin" area of the listing (add as though you are client).

     Log in as listing "Admin"> (top right area)

    Click > My Listings (dropdown) > Scroll to map area (middle page) > enter the address in the area.  

    Select > "Premium" for the first listing you do this with - this is so all others can be added as "Basic" 

    Save and then you will see the address on the front end.  Let me know if this worked for you.

    TA


  • Rosalii replied

    OMG teearlette I am so happy right now!!! You just solved my problem!

    I had literally NO IDEA there was a frontend dashboard aswell! I tried adding from the backend and that doesn't even work. But this does!

    Thank you from the bottom of my heart!!! Thank you, thank you, thank you! <3 <3 <3

  •  1
    teearlette replied

    Glad I can be of help! Take care :)

  •  1,845
    Elated replied

    Hi,

    Sorry for the late response.

    Of course, it is one option to add Listing address, but however, address adding is able in front-end as well as in the back-end. Also, one note, you can not add Listing Addresses by Longitude/Latitude, you can only type address and than it will populate on the map.

    However, we are so pleased that the issue is solved and please let us know if there is anything else we can do for you.

    Thanks.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.