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Dear support, I have a problem with my menu bar- not knowing why, the tabs instead of appearing next to each other, the last one always drop to the ,,second lane".
no problem I know that people should work 24/7 . Everyone needs to rest =) I would give you the link or my wordpress access but the problem is that my blog isnt online buy now. Im using a vhost on my computer and it was plan that the blog goes online when everything is finish. Do you maybe know where the problem is maybe I can fix somehow.
I even notice another bug. Regarding to my first description of this bug I noticed that the last menupoint also appear at the area of the Logo of the paige. I hope you can see it in the screenshot.
I hope you can help to resolve this issue. Thanks for your effort =)
Just paste it into Elated Options > General > Custom Css code, but keep in mind that without actual site url it is very hard to generate proper Custom Css code that will fix this issue
Please let us know if this solved the issue and if there is anything else we can do for you.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
thanks for your help the past time. But I couldnt fix this bug. So I just put the Website on a server. Now I guess its easier to find the bug. http://tojamonia.com/
If you need the wp-admin credentials just let me know.
thank you for the help. The code worked for a while, but now it seems that the problem reappeared: I attached the screenshot of the site on Chrome and Firefox- the tab ,,Kontakt" is in different position.
Dear support,
I have a problem with my menu bar- not knowing why, the tabs instead of appearing next to each other, the last one always drop to the ,,second lane".
Best regards,
Monika
Hello Monika,
Thank you for choosing our theme.
Sorry for the delay it was caused by weekend days.
Can you please send us link to your site, or WP Admin access with credentials so we can solve this issue for you.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Dear support,
no problem I know that people should work 24/7 . Everyone needs to rest =)
I would give you the link or my wordpress access but the problem is that my blog isnt online buy now. Im using a vhost on my computer and it was plan that the blog goes online when everything is finish.
Do you maybe know where the problem is maybe I can fix somehow.
Best regards ,
Monika
Thank you for understanding
It is really hard to solve it without actual site, since we need it to generate some Custom Css code to increase width of the menu items container.
But you can try to add this Custom Css code into Elated Options > General > Custom Css field
.eltd-menu-area .eltd-vertical-align-containers .eltd-position-center{ width: 100%!important; }
Please let us know if this solved the issue and if there is anything else we can do for you.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Dear support,
it works - half =) if I scroll down than the last menupoint moved again at the wrong postion.
Thank you very much for your support.
Best regards ,
Monika
Dear support,
I even notice another bug. Regarding to my first description of this bug I noticed that the last menupoint also appear at the area of the Logo of the paige. I hope you can see it in the screenshot.
I hope you can help to resolve this issue.
Thanks for your effort =)
Best regards ,
Monika
Hi,
Second issue is related to Sticky Header you are suing and same issue is happening with standard menu.
Can you please try to use this Custom Css code
.eltd-main-menu>ul>li>a span.item_inner{ padding: 0 5px; }Just paste it into Elated Options > General > Custom Css code, but keep in mind that without actual site url it is very hard to generate proper Custom Css code that will fix this issue
Please let us know if this solved the issue and if there is anything else we can do for you.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Dear Support,
thanks for your help the past time. But I couldnt fix this bug. So I just put the Website on a server.
Now I guess its easier to find the bug.
http://tojamonia.com/
If you need the wp-admin credentials just let me know.
Thank you very much. =)
Dear Monika
Hi Monika,
Thank you for update, it is quite easier with live site where we can investigate what is causing issue.
The issue occurs only in under 370px screen widths, and it can be solved with some Custom Css code:
@media screen and (max-width:370px){ .eltd-menu-area .eltd-vertical-align-containers{ padding: 0; } } @media screen and (max-width:290px){ .eltd-main-menu ul li a{ font-size: 10px; } }Just paste it into Elated Options > General > Custom Css field, as previous.
Please let us know if this solved the issue and if there is anything else we can do for you.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello,
thank you for the help. The code worked for a while, but now it seems that the problem reappeared: I attached the screenshot of the site on Chrome and Firefox- the tab ,,Kontakt" is in different position.
Best regards,
Monika
Hi,
Sometimes that problem happens on firefox exclusively, but now we're not able to reproduce it. What is your browser version, OS and device?
Meanwhile, you can try adding this code, it might solve problem if still exists.
#menu-main-menu {width: 115%;
}
Thanks!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.