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For some reason the header slider is showing a line of code in text top left above the slider. I recently followed your previous instructions to change the slider to FEATURED category instead of all, and it was working without issue. Then it started to show the line of code top left (image attached).
It seems that you have not copied shortcode in the Slider Shortcode field properly, it seems that there is an extra [/vc_column_text] part in the beginning. Can you please check it in the back-end of the page in the Slider Shortcode field. If this is not the case, please send us WP Admin access with credentials so we can investigate it further.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi there!
For some reason the header slider is showing a line of code in text top left above the slider. I recently followed your previous instructions to change the slider to FEATURED category instead of all, and it was working without issue. Then it started to show the line of code top left (image attached).
The code that's being generated is below :
[/vc_column_text][vc_row][vc_column][eltd_blog_slider type="slider" order_by="date" order="desc" category="123" details="simple" in_grid="yes" navigation="yes" slide_excerpt_word_number=""][/vc_column][/vc_row]
Love to know how to resolve this, as I'm not sure why this is happening?
Thanks so much!
R
Hello,
It seems that you have not copied shortcode in the Slider Shortcode field properly, it seems that there is an extra [/vc_column_text] part in the beginning. Can you please check it in the back-end of the page in the Slider Shortcode field. If this is not the case, please send us WP Admin access with credentials so we can investigate it further.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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