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  Public Ticket #1244002
Scroll Bar on Lefthand Vertical Header
Closed

Comments

  • Brian Richardson started the conversation
    July 17, 2017 at 7:55pm

    There is an unsightly grey bar appearing in the lefthand vertical menu on the front page of our website (to the right of the log and nav items). When I enter inspector to determine what CSS needed to remove it, it disappears, so I haven't been able to determine how to remove it. Please, any thoughts on CSS to remove this bar?

    Website is:

    http://irvine1.vinboundmarketing.com/

  • Brian Richardson replied
    July 17, 2017 at 8:14pm

    To add more information: The issue is appearing only on desktop computers, not laptops or smaller from what I can tell. It also is appearing in Chrome, but not in Safari. Very strange... A photo is attached in case you don;t see it on your device.

  •  1,845
    Elated replied
    July 18, 2017 at 1:40pm

    Hi,

    Thank you for choosing our theme.

    Thank you for clear explanation what is the issue

    Please use this Custom Css to remove stroller 

    .eltdf-header-vertical .eltdf-vertical-menu-area-inner.eltdf-vertical-align-center{
overflow: auto;
}

    or this one 

    .eltdf-header-vertical .eltdf-vertical-menu-area-inner.eltdf-vertical-align-center{overflow: hidden;}

    Just paste this code into Elated Options > General > Custom Css field  https://www.screencast.com/t/5INBbLUf0b .

    Please let us know if this fixed the issue and if there is anything else we can do for you, please let us know.

    Thanks.

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  • Brian Richardson replied
    July 18, 2017 at 2:23pm

    Fantastic, that first code did the trick. That you for your prompt reply

  •  1,845
    Elated replied
    July 18, 2017 at 2:26pm

    Hi,

    You're welcome.

    If there is anything else we can do for you, please let us know and we will give our best to help you.

    We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads. This way you’ll be helping us improve our support services and make them even more efficient.

    Thanks.

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.