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  Public Ticket #1248539
adjusting the theme
Closed

Comments

  • tanjaraab started the conversation

    When I change the title picture to a different one, it saves it, but doesnt change it on the website.

  •  1,845
    Elated replied

    Hello there,

    Thank you for choosing our theme.

    Sorry for the delay, it was caused by weekend days.

    If you have changed it in Elated Options > Title and it is not applying for certain pages that means that in these pages this setting is overridden. Than please go to back-end of that page, scroll down to Elated Title section and there set desired Title Background image as suggested with this screenshot https://www.screencast.com/t/mqwbqF0clgid . Also, if you still have issues with this please send us link to the page that i snot applying this change since sometimes a background image is added to the row and it seems that it is title background image and actually it is row's background image.

    Please let us know if this solved the issue and if there is anything else we can do for you.

    Thanks.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  • tanjaraab replied

    What do you mean by "backend of that page"? When I take the curser over "pages" my drop down menu looks different from your screenshot. I only have the options to click on "all pages" or "add new"

  •  1,845
    Elated replied

    Hi,

    You need to go to Pages > All Pages and there in the list of the pages find desired one and click Edit under it's name https://www.screencast.com/t/6Pmj2UOHf and while there do as instructed in our previous answer.

    Please let us know if there is anything else we can do for you.

    Thanks.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • tanjaraab replied

    There is only an option to change the title background color but not the title image

  •  1,845
    Elated replied

    Hello there,

    Can you please provide us WP Admin access with credentials, as private response, and provide us screenshot of which exact image you want to change and we will check it than. 

    We are waiting for your response.

    Thanks.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •   tanjaraab replied privately
  •   tanjaraab replied privately
  •  1,845
    Elated replied

    Hi,

    Thank you for credentials and screenshot.

    The image you are trying to change is not tile background image, but it is Parallax Image added to first row in that particular page, so just go to back-end of that page ( Home ) and open setting of the first row in the Visual Composer and there set desired image to be your parallax image, please check screenshot, it will be more clear https://www.screencast.com/t/i0lGYeV8AcF .

    Please just follow instructions from above and you will change desired image.

    For the missing option for the title background image we referred in previous answer, it is missing because title are in this page is disabled https://www.screencast.com/t/ZpnzCDNnq .

    Please let us know if this solved the issue and if there is anything else we can do for you, please do not hesitate to ask us.

    Thanks.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.