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  Public Ticket #1248585
loading speed
Closed

Comments

  • petador7 started the conversation
    July 21, 2017 at 8:13am

    Dear Elated Team

    I dont Know why but my web is loading extremly slow, I already check my images sizes and everything is alright, but still slow, the screem with the square rotating appear like for one minute, could you give me some advice to make it faster?


    Thanks in advance


    Fernando

  •  1,845
    Elated replied
    July 24, 2017 at 10:35am

    Hello Fernando,

    Thank you for choosing our theme and writing in.

    Also, sorry for the late response, it was caused by weekend days.

    Here are some general tips for speeding up your website, and please note, you can't minimize files like js.php and css.php, because they are dynamically created.

    1) You can check how to optimize your website here: (in this part, minimization of those files will be mentioned): https://gtmetrix.com/ so please try to do as suggested here to optimize your site a bit more ( we can scan your site for you, but unfortunately, you have not sent us your site url )

    2) Optimize your images with some tool:
    www.jpegmini.com/ (your primary focus should be on optimizing images)

    3) Also you can install some plugin for cache, like WP Fastest Cache:

    https://sr.wordpress.org/plugins/wp-fastest-cache/

    http://wordpress.org/plugins/wp-super-cache/

    https://wordpress.org/plugins/w3-total-cache/

    or premium one http://wp-rocket.me/

    4) Leverage browser caching:

    http://www.feedthebot.com/pagespeed/leverage-browser-caching.html


    Please let us know if this was helpful and if there is anything else we can do for you.

    Thanks.

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

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  • petador7 replied
    July 24, 2017 at 10:55am

    Dear Elated

    Thanks for all the Info, my web is minibau.es if you would check it with GTmetrix I would be very greatful, I already did most of the things you told me.

    I have optimized my images sizes with WP Smush, after I checked with GTmetrix.

    I have some issues by Leverage Browser caching and Defer Parsing of Javascript but I guess this two issues made your web faster in a computer before you load it for the second time, using cache memory of the browser.

    But we would like to make it faster as well for the first time someone load the web... I assume that if we follow point 3 and 4 we will still having problem by the first time someone access to our web.

    Could be Defer Parsing of Javascript the cause of our problem?


    Thanks in advance




  • petador7 replied
    July 24, 2017 at 10:59am

    I forgot to ask you something, you know if we could check somehow if our speed problem comes from the server??


    Thanks

  •  1,845
    Elated replied
    July 25, 2017 at 12:17pm

    Hello,

    Thank you for site url, we have tested it and you have done all of suggested step in order to improve your site speed.

    The issue related to Defer Parsing of Javascript can not be improved since all JS and CSS are previously minified and they are used as minified version. Also, another suggestion is to avoid usage of third party plugins since they can overload your server even more.

    All the thing considered, your loading time is good, and there is no too much delay while loading page even for the first time.

    For the server, you should contact them whether they can give you some useful info regarding improving site speed.

    Please let us know if there is anything else we can do for you.

    Thanks.

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.