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  Public Ticket #1253924
Footer Padding
Closed

Comments

  • Jennifer M. Espelt started the conversation
    July 26, 2017 at 12:55pm

    Hello,

    I would like to reduce top and bottom padding from footer (image provided), but i don't know how to do that, could you help me?

    Thanks

  •  1,845
    Elated replied
    July 27, 2017 at 11:16am

    Hello there,

    Thank you for choosing our theme and writing in.

    Yes, we can help you there Footer padding can be changed with some Custom Css code like this:

    footer .eltd-footer-top .eltd-container-inner{
        padding-top: 50px!important;
        padding-bottom: 50px!important;
    }

    Just paste it into Elated Options > General > Custom Css field https://www.screencast.com/t/cIhhSDuTxht with setting desired top/bottom spacing ( padding ) . However, if this code does not apply on your side, please provide us WP Admin access with credentials, as private response, since your site is in maintenance mode right now.

    Please let us know if this solved the issue and if there is anything else we can do for you.

    Thanks.

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •   Jennifer M. Espelt replied privately
  •  1,845
    Elated replied
    August 2, 2017 at 9:29am

    Hi,

    Unfortunately, we can not connect to your WP admin with credentials you have provided us, can you please check whether you have sent us valid access https://www.screencast.com/t/FFx1PkIQEAV , also please check whether our ip 217.24.25.23 is blacklisted and whitelist it if so.

    We are waiting for your response.

    Thanks.

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • Jennifer M. Espelt replied
    August 3, 2017 at 7:21am

    Hi!

    I checked the data and they are correct... I know nothing about blacklisted IP...

    WP Access:

    User: TerraRestaurant
    Password: Terraberga08

  •  1,845
    Elated replied
    August 4, 2017 at 9:24am

    Hi,

    We have manged to connect to your WP Admin this time

    Also, we have generated some Custom Css code that will allow you to choose desired padding for the footer that you are using. The code is: 

    footer .eltd-footer-top.eltd-footer-top-full{
        padding-top: 20px;
        padding-bottom: 20px;
    }

    Just set desired values and past it into Elated Options > General > Custom Css field https://www.screencast.com/t/XNxmXi5L and changes will be applied on the front-end.

    Please let us know is this solved the issue and if there is anything else we can do for you, please do not hesitate to ask us.

    Thanks.

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • Jennifer M. Espelt replied
    August 7, 2017 at 8:01am

    It works! Thanks! ;)

    I have another question:

    I would like the links on footer appear in white color, how can i do that?

    Thanks!

  •  1,845
    Elated replied
    August 9, 2017 at 11:50am

    Hi,

    We are pleased to help

    Sorry for the delay, there were some issues with ticksy recently.

    For the footer background color you can achieve it using some Custom Css code

    footer .eltd-footer-inner{
    background-color: white;
}

    with setting desired color instead of red. This is how it should look like https://www.screencast.com/t/3WDJpfhEqu1 . Just paste it into Elated Options > General > Custom Css field.

    Please let us know if this solved the issue and if there is anything else we can do for you.

    Thanks.

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.