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  Public Ticket #1260269
demo import
Closed

Comments

  • Csa13invest started the conversation
    August 1, 2017 at 10:49am

    Dear Support,

    Unfortunately i can not to import the demo content :(

    I tried :

    1, increase my php limit to 94M

    2, import the .xml file by wordpress file importer

    3, official demo import (always stay on 90%)

    Could you help me please?

    Im waiting for your answer.

    Best wishes

    Dora

  •  1,845
    Elated replied
    August 1, 2017 at 12:38pm

    Hello Dora,

    Thank you for choosing our theme and writing in.

    Solution to demo import issue can be found in this article https://elated.ticksy.com/article/10845 so please first try to follow all instructions provided there. However, if you still struggle with demo import please provide us WP Admin access as private response and we will gladly try to import demo for you.

    Please let us know if there is anything else we can do for you.

    Thank.

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

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