Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Is there a way I can turn off the buttons at the top of the menu which active the side drawer and also the top drawer? See attached image of these buttons I refer to.
Also when I click 'Articles' at the top of this support website, I can't see a Category for the Awake theme?
1) You need to navigate to Appearance > Widgets and there find Header Standard Right From Main Menu widget area ( on the right side of the screen ) and just remove widgets from there ( Elated Panel Area Opener and Elated Side Area Opener widgets ) https://www.screencast.com/t/9L8qLW9J2g5 .
2) We have included articles for some general issues that are not mainly connected with theme and all the articles are providing general solution, not connected with theme. So if you are facing some issue and solution is withing articles, it does not matter that it is not assigned to Awake theme.
Please let us know if this was helpful and if there is anything else we can do for you.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Is there a way I can turn off the buttons at the top of the menu which active the side drawer and also the top drawer? See attached image of these buttons I refer to.
Also when I click 'Articles' at the top of this support website, I can't see a Category for the Awake theme?
Hello,
Thank you for writing in.
1) You need to navigate to Appearance > Widgets and there find Header Standard Right From Main Menu widget area ( on the right side of the screen ) and just remove widgets from there ( Elated Panel Area Opener and Elated Side Area Opener widgets ) https://www.screencast.com/t/9L8qLW9J2g5 .
2) We have included articles for some general issues that are not mainly connected with theme and all the articles are providing general solution, not connected with theme. So if you are facing some issue and solution is withing articles, it does not matter that it is not assigned to Awake theme.
Please let us know if this was helpful and if there is anything else we can do for you.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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