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Okay
  Public Ticket #1266271
Admin Package Control
Closed

Comments

  • DITV started the conversation

    We need to be able to change a listing created by admin in back end to be able to manually select/assign a listing package.  From what i see this is only possible to set package by having user logged in and purchasing it.  We have customers that pay manually and need to have listing manually activated on the back end.

    1) admin creates listing.

    2) admin changes listing author to user/customer account

    3) assigns that listing to a package

    Alternatively, is there a way to bypass the paypal checkout and manually activate a paid package, manually "For free" on the back end by an admin?

  •  1,845
    Elated replied

    Hello there,

    By default, that field is disabled. However workaround to this issue is to create a Free Listing Package that will be created only for these users and they can submit their listings ( who pays manually ) and you just need to publish that listing once you receive their payment for listing.

    Please let us know if this solved the issue and if there is anything else we can do for you.

    Thanks.


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