Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Sorry for the delay, there were some issues with ticksy recently.
The issue you were facing was related to the fact that you have not unzipped file that you have downloaded from ThemeForest, so it has to be first unzipped and that upload mrseo.zip file.
Please let us know if there is anything else we can do for you.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I just downloaded the newest update to Mr SEO but when I try to load, it says it's missing the style.css stylesheet. Can you please provide asap?
Working
Hi,
Thank you for choosing our theme.
Sorry for the delay, there were some issues with ticksy recently.
The issue you were facing was related to the fact that you have not unzipped file that you have downloaded from ThemeForest, so it has to be first unzipped and that upload mrseo.zip file.
Please let us know if there is anything else we can do for you.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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