Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
The issue with your site is that you have not enabled Listing Categories in Listing > Settings > Enable Categories For Listings https://www.screencast.com/t/B0Y2oMG1P . We did it for you. However, these categories from our demo site did not imported and you need to create new categories. To do so please go to Listing > Listing Categories and there specify desired settings for each Listing Category. We have made a sample Category. Also, add some Listings to your categories, in the back-end of the Listing and scroll down to Elated Listing Meta Box https://www.screencast.com/t/Du8RuyfJpC . Once we did that, there are entries appearing in your home page https://www.screencast.com/t/epv2bV4OQ ( it looks ugly since we have not set any image etc ) . So your pages are displaying Sorry, no posts matched your criteria. because there are set some Categories or Listings from certain categories to be diasplayed and since there were no Categories there are no results.
So, for each Sorry, no posts matched your criteria. just check (in the back-end of that page) what it needs to preview and make that category so they are results displayed.
Please let us know if this was helpful and if there is anything else we can do for you.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I have installed the theme but it is missing the tiles on the home page under:
What Do You Want to Do Tonight
and
Best Things to Do in the City
having gone to edit the home page I notice that the sections include
fast-food, bbq, hotels, boutiques, theaters
and other Listed Categories. When I try to edit these and save my changes it reverts back to the original.
Where am I going wrong please?
Hello there,
Thank you for choosing our theme and writing in.
The issue with your site is that you have not enabled Listing Categories in Listing > Settings > Enable Categories For Listings https://www.screencast.com/t/B0Y2oMG1P . We did it for you. However, these categories from our demo site did not imported and you need to create new categories. To do so please go to Listing > Listing Categories and there specify desired settings for each Listing Category. We have made a sample Category. Also, add some Listings to your categories, in the back-end of the Listing and scroll down to Elated Listing Meta Box https://www.screencast.com/t/Du8RuyfJpC . Once we did that, there are entries appearing in your home page https://www.screencast.com/t/epv2bV4OQ ( it looks ugly since we have not set any image etc ) . So your pages are displaying Sorry, no posts matched your criteria. because there are set some Categories or Listings from certain categories to be diasplayed and since there were no Categories there are no results.
So, for each Sorry, no posts matched your criteria. just check (in the back-end of that page) what it needs to preview and make that category so they are results displayed.
Please let us know if this was helpful and if there is anything else we can do for you.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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