Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.

Okay
  Public Ticket #1267075
CSS
Closed

Comments

  • Andrei Grigoras started the conversation

    Hello. 

    I really like the theme, great job. I have stumbled on an issue, I know it sound silly but it seams that any change in the CSS dose not take effect. I have tried to link a new CSS file through functions.php and it dose not want to take effect. Do you guys have any idea why? Thanks

  •  1,845
    Elated replied

    Hello there,

    Thank you for choosing our theme and writing in, we are so pleased you like it

    We are so sorry for the delay, there were some issue with ticksy recently.

    If you intend to use some Custom Css code we suggest you to add it directly in Elated Options > General > Custom Css field https://www.screencast.com/t/HU8InpYc since this Custom Css will be loaded last and it will have higher priority. Also, code added here will not be affected with theme update.

    Also, make sure that Custom Css that you want to add is valid and that it is not override within theme Css so you will have to generate some Css with higher priority.

    Please let us know if this was helpful and if there is anything else we can do for you, please let us know and we will gladly assist you.

    Thanks.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.