Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
I am trying to set up a site with the Awake theme with demo content http://awake.elated-themes.com/portfolio-gallery/. When I go to the Elated Options/ Import / Choose demo content you want to import, I only see "awake" in the drop down menu. Is this where I would select "portfolio gallery" or do I move ahead with the "awake" content and select the "portfolio gallery" at a different time?
We are so sorry for the delay, as you probably saw there were some issues with ticksy, and since it is third party app we do not have control over it.
There is only one demo to be imported and by doing it you will get all the pages with same layout sa in our demo site (including all home pages) .
To get same layout with same content as in our demo site http://awake.elated-themes.com/ you need to import our demo by navigating to Elated Options > Import. There choose desired import type and click Import button https://www.screencast.com/t/apm9XCYt . Once the import process is finished you will get same layout as in our demo. To set desired page http://awake.elated-themes.com/portfolio-gallery/ as your home page you need to navigate to Settings > Reading and there for the Front Page choose desired page https://www.screencast.com/t/rtwIk1j4 .
Please let us know if there is anything else we can do for you. Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I am trying to set up a site with the Awake theme with demo content http://awake.elated-themes.com/portfolio-gallery/. When I go to the Elated Options/ Import / Choose demo content you want to import, I only see "awake" in the drop down menu. Is this where I would select "portfolio gallery" or do I move ahead with the "awake" content and select the "portfolio gallery" at a different time?
Hello there,
We are so sorry for the delay, as you probably saw there were some issues with ticksy, and since it is third party app we do not have control over it.
There is only one demo to be imported and by doing it you will get all the pages with same layout sa in our demo site (including all home pages) .
To get same layout with same content as in our demo site http://awake.elated-themes.com/ you need to import our demo by navigating to Elated Options > Import. There choose desired import type and click Import button https://www.screencast.com/t/apm9XCYt . Once the import process is finished you will get same layout as in our demo. To set desired page http://awake.elated-themes.com/portfolio-gallery/ as your home page you need to navigate to Settings > Reading and there for the Front Page choose desired page https://www.screencast.com/t/rtwIk1j4 .
Please let us know if there is anything else we can do for you.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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