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I have a questing regarding a widget. In the original theme you can see in the widget eletad promoted post that the picture of the post appears behind the text. When I do it the picture appears next to the text. How can i fix this?
1) We have inspected your site and there is no issue regarding banner image since it is as it should be, title is covering image. But in this screenshot that you have provided us you can not see full effect since background of the flower image is white as well as the background of the text but if you carefully look at next screenshot you will see that it is displayed properly https://www.screencast.com/t/u2ztA5QxSbmc , image seems cropped by a text. We hope you understand our explanation.
2) For the Logo issue can you please check whether yo have changed all default logos in Elated Options > Logo https://www.screencast.com/t/gO1w1j6adj . Also, for each page that is not applying this Logo you need to go to the back-end of that page, scroll down to Elated Header section and there find Logo Image and there upload desired logo or just remove existing, default Allure logo https://www.screencast.com/t/FTpgDUEjdXh .
Also, you logo in home page is not shrunk, just original image us cropped, please check how original logo image that you have uploaded looks like https://www.screencast.com/t/0vWNMjKhDeQV . So please upload proper logo image. Also, for the logo size please follow this rule: The original photo you upload for your logo should be twice bigger than the one you want to be displayed on site, because of retina rule.
So, for example, if you want your logo displayed as 200x100 px, you should upload original photo as 400x200px.
And in Elated Options -> Header, you set the header height initially and on scroll if you use sticky header type, note that logo can't be displayed bigger than that height you set there http://screencast.com/t/cYoTwd7bKRN so it will be restricted in height by the Header Height you have set.
Please let us know if this solved the issues you were facing and if there is anything else we can do for you.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi there,
I have a questing regarding a widget. In the original theme you can see in the widget eletad promoted post that the picture of the post appears behind the text. When I do it the picture appears next to the text. How can i fix this?
I have added to printscreens for you :)
Thank you!
Hello,
Would you mind providing us with login credentials (in Private Reply) and site url, so we can take a closer look?
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi,
We are sorry for delay.
1) We have inspected your site and there is no issue regarding banner image since it is as it should be, title is covering image. But in this screenshot that you have provided us you can not see full effect since background of the flower image is white as well as the background of the text but if you carefully look at next screenshot you will see that it is displayed properly https://www.screencast.com/t/u2ztA5QxSbmc , image seems cropped by a text. We hope you understand our explanation.
2) For the Logo issue can you please check whether yo have changed all default logos in Elated Options > Logo https://www.screencast.com/t/gO1w1j6adj . Also, for each page that is not applying this Logo you need to go to the back-end of that page, scroll down to Elated Header section and there find Logo Image and there upload desired logo or just remove existing, default Allure logo https://www.screencast.com/t/FTpgDUEjdXh .
Also, you logo in home page is not shrunk, just original image us cropped, please check how original logo image that you have uploaded looks like https://www.screencast.com/t/0vWNMjKhDeQV . So please upload proper logo image. Also, for the logo size please follow this rule: The original photo you upload for your logo should be twice bigger than the one you want to be displayed on site, because of retina rule.
So, for example, if you want your logo displayed as 200x100 px, you should upload original photo as 400x200px.
And in Elated Options -> Header, you set the header height initially and on scroll if you use sticky header type, note that logo can't be displayed bigger than that height you set there http://screencast.com/t/cYoTwd7bKRN so it will be restricted in height by the Header Height you have set.
Please let us know if this solved the issues you were facing and if there is anything else we can do for you.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.