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1.- When users finish to create new listings and click final button (submit listing), nothing happens, none notes, not go to other page, nothing !!... users can't see if things go well... however the listing was correctly created in the backoffice, (I can see the new listings created ok in the backoffice, waiting to approve). Some difference between listings are... Status: Active or Not... where can I fix this ? The listings that do not appear to users do not have the Status: Active
2.- Because nothing happen in the last point, users click the button several times, and several listings are created. !!!
Then I need go to backoffice to delete them
3.- Listings created (approved or no) do not appear in the users "My Listings" page.... so, they do not have any chance to edit or delete their listings.
1) If we understood well you wish to get some massage when client submit listing to get massage to wait until this listing has not created. Unfortunately we don't have this massage. But please could you please be little more specific and send to us some screen shot for this because maybe we didn't understood well.
3) Could you please send to us WP admin access and we will try to inspect this issue closer? Thank You.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Please read carefully, because the issues are correctly explained.... first of all, I do not want to create a special message, just I want that the software works... !
Ok, I will explain again ... Some issues when users create a new listing:
1.- When users finish to create new listings and click submittal button (submit listing), after click that button nothing happens, no messages, no go to other page, nothing !!... so, users can't see if the listing was well created or not. ... however the listing was correctly created in the backoffice, (I can see the new listings created ok in the backoffice, waiting to approve).
2.- Because nothing happen in the point 1., users are clicking the submittal button several times, and several listings are created but duplicated. !!!... so, I need go to the backoffice to delete all them (the duplicates)
3.- Listings created (approved or no) do not appear in the user's "My Listings" pages or profile.... so, they do not have any chance to edit or delete their listings.
I will send you for private message your login admin access...
Some issues when we create a new listings:
1.- When users finish to create new listings and click final button (submit listing), nothing happens, none notes, not go to other page, nothing !!... users can't see if things go well... however the listing was correctly created in the backoffice, (I can see the new listings created ok in the backoffice, waiting to approve).
Some difference between listings are... Status: Active or Not... where can I fix this ?
The listings that do not appear to users do not have the Status: Active
2.- Because nothing happen in the last point, users click the button several times, and several listings are created. !!!
Then I need go to backoffice to delete them
3.- Listings created (approved or no) do not appear in the users "My Listings" page.... so, they do not have any chance to edit or delete their listings.
Hello,
1) If we understood well you wish to get some massage when client submit listing to get massage to wait until this listing has not created. Unfortunately we don't have this massage. But please could you please be little more specific and send to us some screen shot for this because maybe we didn't understood well.
3) Could you please send to us WP admin access and we will try to inspect this issue closer? Thank You.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Please read carefully, because the issues are correctly explained....
first of all, I do not want to create a special message, just I want that the software works... !
Ok, I will explain again ...
Some issues when users create a new listing:
1.- When users finish to create new listings and click submittal button (submit listing), after click that button nothing happens, no messages, no go to other page, nothing !!... so, users can't see if the listing was well created or not.
... however the listing was correctly created in the backoffice, (I can see the new listings created ok in the backoffice, waiting to approve).
2.- Because nothing happen in the point 1., users are clicking the submittal button several times, and several listings are created but duplicated. !!!... so, I need go to the backoffice to delete all them (the duplicates)
3.- Listings created (approved or no) do not appear in the user's "My Listings" pages or profile.... so, they do not have any chance to edit or delete their listings.
I will send you for private message your login admin access...
Hello,
1. & 2. As you can see in the following screenshot, after clicking to Submit Button, you got a message that you've successfully added a new listing.
3. We have just tested it on our side and as you can see here, all previously added listings are shown on My Listings page
Please try deleting your browser cache and access your website from another browser/computer to see if the problem persists.
If the problem persists, please provide us wp-admin credentials so we could inspect this and try to fix as soon as possible!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.