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I was hoping to have my single products images displayed like the one in this preview http://koto.elated-themes.com/product/black-pink-2/ So a main image + 2 or 3 underneath. I used one of your theme demos, am basically replacing the demo images with mines so I don't understand why it isn't showing the same way. I tried to check different options but can't seem to find out what isn't working. I could use some help here thank you.
Hi,
I was hoping to have my single products images displayed like the one in this preview http://koto.elated-themes.com/product/black-pink-2/ So a main image + 2 or 3 underneath. I used one of your theme demos, am basically replacing the demo images with mines so I don't understand why it isn't showing the same way. I tried to check different options but can't seem to find out what isn't working. I could use some help here thank you.
Maureen
Hello Maureen,
Can you please update your theme to latest version since that update covers theme compatibility with latest version of WooCommerce plugin https://www.screencast.com/t/zX1N0x4Uly . You can update your theme using instructions from next link from our documentation page http://koto.elated-themes.com/documentation/#getting_started_updating_koto . Once you update your theme you will get same layout of the single product page as in our demo.
Please let us know if this solved the issue and if there is anything else we can do for you.
Thanks.
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Hello Elated team,
Sorry for the duplicate post, that was my first time submited a ticket!
Yes I did update the theme as you suggested and it did work! Thank you for your help. Great support!
Hello,
You're welcome.
Please let us know if there is anything else we can do for you, thanks!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.