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  Public Ticket #1287903
Problems with the maps
Closed

Comments

  • ilana started the conversation

    Hi

    I Can not see the maps on any of the places.

    I got the google api key and put it in the template. but when I am in the settings of the listing I can not choose the package and when I put the address I can not see the latitude and the longitude.

    Please what can I do?

    Thanks

    Ilana

  •  1,845
    Elated replied

    Hi Ilana,

    Can you please check whether you have generate Google Maps API key properly. 

    1. You need to create your own API key as described here: https://www.latecnosfera.com/2016/06/google-maps-api-error-missing-keymap-error-solved.html

    2. Then you need to go to Elated Options -> General and add it to the Api Key field

    And then you need to add the page(s) to the list of allowed referrers.

    You can check this link also how to do this http://stackoverflow.com/questions/35288250/google-maps-javascript-api-referernotallowedmaperror

    Once you do that properly you will be able to add address so Longitude, Latitude and Map Marker will populate according to input address.

    For the Listing Package field being disabled, it is withing theme configuration, since we have not integrated assigning Listing Package for Listing in the back-end, it can only be don't from front-end by submitting a Listing. 

    Please let us know if this solved the issue and if there is anything else we can do for you, please do not hesitate to ask.

    Thanks.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

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  • ilana replied

    Hi

    Thank you for your replay.

    it took a few days, for me to find the solution the problem.

    The solutions was only here -

    https://stackoverflow.com/questions/35288250/google-maps-javascript-api-referernotallowedmaperror

    Thx

    ilana


  •  1,845
    Elated replied

    Hello Ilana,

    We are please to hear that you found out solution. We are sorry for inconvenience but this functionality is covered by a Google API and it has to be configured well.

    If there is anything else we can do for you, please do not hesitate to ask.

    Thanks.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.