Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
1. You can go to Appearance >> Widgets >> navigate to Right from Main Menu widget area and then add Elated Social Icon Widget
2. It is possible that some plugin has conflict with our ajax animation, so you can try to disable Page Transition globally in your admin under Elated Options -> Page transition -> No animation. Second solution is to disable our ajax animation only for that page, to do that just go in your admin Pages -> That page -> Elated General -> Page transition -> No animation.
3. Try to install/activate this plugin https://wordpress.org/plugins/regenerate-thumbnails/ and click to regenerate all images. (Tools > regenerate thumbnails >> Regenerate All thumbnails, and then clear all the cache.)
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Having these issues with the theme:
1. Changing top navigation social media icons & their respective links.
2. I need to adjust timeout on the loading screen, it often freezes on the loading screen while the page is fully loaded especially on mobile devices.
The loading screen logo is also shifting upwards and downwards when navigating through pages on the site (It remains still in the demo for the theme)
3. I need the related images underneath the post text area to be cropped all the same size (also the images in the popular post widget).
Thanks for your assistance, webpage can be found here: hdlsd.com
Hello,
1. You can go to Appearance >> Widgets >> navigate to Right from Main Menu widget area and then add Elated Social Icon Widget
2. It is possible that some plugin has conflict with our ajax animation, so you can try to disable Page Transition globally in your admin under Elated Options -> Page transition -> No animation. Second solution is to disable our ajax animation only for that page, to do that just go in your admin Pages -> That page -> Elated General -> Page transition -> No animation.
3. Try to install/activate this plugin https://wordpress.org/plugins/regenerate-thumbnails/ and click to regenerate all images. (Tools > regenerate thumbnails >> Regenerate All thumbnails, and then clear all the cache.)
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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