Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.

Okay
  Public Ticket #1296671
Top bar
Closed

Comments

  • gadelichka started the conversation

    Removing the top bar from the Elated Options -> Header doesnt work.

    Is there another way to remove the top bar area?


  •  1,845
    Elated replied

    Hello there,

    Thank you for writing in.

    We have inspected your site and it seems that you have removed top bar, so the setting in Elated Options > Header https://www.screencast.com/t/trh5jWdVA does remove top bar functionality. It might be some caching issue on your browser when you make to o many changes at the time, so please try clearing browser cache more often, especially when certain changes are not applied.  

    If there is anything else we can do for you, please let us know and we will give our best to assist.

    Thanks.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.