Hello there,

Thank you for writing in.

1) & 2) It seems that for some reasons setting set in the back-end are not saved when clicking update button, and usually such issue is server related, when it due to low server PHP resources or other server limitation changes are not saved. So please try to contact your server hosting in order to increase server PHP resources to some recommended values like these:

max_execution_time = 300;
memory_limit = 128M;
upload_max_filesize = 128M;
post_max_size = 256M;
max_input_vars = 3000;

and let us know once it is done whether the issue is resolved. Also, please provide us WP Admin access so we can investigate that issue closer, so we can check whether you have created those field properly.

3) Those field are predefined within theme files and they had to be changed there directly. We can point you where those fields are. IT is file wp-content\plugins\eltd-listing\dashboard\templates\add-new-listing.php so changes had to be made there, but we do not recommend you to make any theme files modification unless you are familiar with programming.

Please let us know if there is anything else we can do for you.

Thanks.

Hi Techygirls ,

Credentials you sent us are not valid one

Please send us valid credentials so we can take closer look

Before that please disable ALL third party plugins and then test your page. Also, contact your host and ask them if there is any issue on their side

Kind regards

Hi,

1) Thank you for explanation. However, we have faced same issue, and such issue is server related since such issue is not present on our demo site, all settings set for the Listing Type are saved once the update button is clicked. Can you please make sure with your server that previously mentioned server PHP resources are as we suggested or even better if your server allows such settings. Than test your settings again.

2) Listing locations do not appear on the front-end since none of the Listings are assigned to those Locations https://www.screencast.com/t/ka1dyARr2Ni so they are not rendered on the front-end, once we have added a test listing to a category Abuja and than Abuja Location is enabled on the front-end https://www.screencast.com/t/TQp67nAY .

If there is anything else we can do for you, please do not hesitate to ask. Please let us know what is response from your server.

Thanks.

Hello again,

We have tested this functionality on your site and the issue is still present. Can you please contact your server hosting whether there are some heavy caching since those options are not being saved. Also, please check with them whether they have any other limitation when certain changes in the back-end are not applied.

Because of limited server privileges and without proper tools, we cannot see what is causing this, so you will need to check this with hosting support, and to ask them if there is some error, which they can look for inside server error log file. We can only suggest you to install word press locally http://www.wpbeginner.com/wp-tutorials/how-to-install-wordpress-on-your-windows-computer-using-wamp/ and to try to import demo content there just to see that functionality is working without problems. Also, you can create site locally and than migrate it on your live server.

Please let us know what is feedback from your server.

Please let us know if there is anything else we can do for you.

Thanks.

Hello,

we are sorry because of the issues which you are having. It could be that problem is present because host is using mod_security. Please try to add following line to WordPress .htaccess file:

SubstituteMaxLineLength 10m

You can put this line at the end of the file, after the # END WordPress line:

https://www.screencast.com/t/uz1D4BEsU79 or send us FTP admin access in private reply and we will try to change this.

Best Regards!