Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
We have inspected you site using a link that you have sent us, but we can not reproduce the issue, since that button you mentioned is well placed as you can see in next screenshot https://www.screencast.com/t/b5gxou1kRDN .
However, if you need more optimization of the Sign In button please tell us precisely what needs to be done and we will gladly assist.
If there is anything else we can do for you, please do not hesitate to ask.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Thank you for screenshots. Such issue only occurs in smaller screen resolution when there is not enough space for menu to fit it and button drops down. It can be solved by adding this Custom Css code that will reduce spacing between menu items so there is enough space in the menu:
Dear Sir
The signup icon shows wrong position, how to fix it?
https://kokoshungsan.net/
Thanks
Hi sir, can you pleas tell me how to fix it? thanks
Hello,
Thank you for writing in.
We have inspected you site using a link that you have sent us, but we can not reproduce the issue, since that button you mentioned is well placed as you can see in next screenshot https://www.screencast.com/t/b5gxou1kRDN .
However, if you need more optimization of the Sign In button please tell us precisely what needs to be done and we will gladly assist.
If there is anything else we can do for you, please do not hesitate to ask.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello Sir
I use google chrome and see the format is not right , please see https://prnt.sc/gjtlw3
Thank you
Hi,
Thank you for screenshots. Such issue only occurs in smaller screen resolution when there is not enough space for menu to fit it and button drops down. It can be solved by adding this Custom Css code that will reduce spacing between menu items so there is enough space in the menu:
Just paste this Custom Css code into Elated Options > General > Custom Css field https://www.screencast.com/t/FhekNomp .
Please let us know if this solved the issue and if there is anything else we can do for you.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi,
Fixed. Please check your site. We added this code in custom css field
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.