Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
That is normal WordPress functionality, you need to delete post type from trash in order to free permalink or simply change permalink for new item a bit.
Best Regards!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Can you please explain problem a bit closely, since we're not sure what you think when you say trash, is that your product cart or WP trash after you've deleted some product. If so, you will just have to remove that product from trash so the permalink gets free.
Thanks!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
1. I add the first item to the cart. The commodity is added and the URL remains clean. 2. I add a second product to the cart. Two goods are added in addition to one and the URL changes. 3. If you refresh the page, the product will be constantly updated. This is because the URL is not cleaned.
We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads. This way you’ll be helping us improve our support services and make them even more efficient.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello. The url is not cleared after adding to the trash. Remains the link: http://villasumosan.ru/shop-delivery/holodnyie-zakuski/?add-to-cart=8245. ?add-to-cart=8245 The goods in the basket are duplicated.
Hello,
That is normal WordPress functionality, you need to delete post type from trash in order to free permalink or simply change permalink for new item a bit.
Best Regards!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I don't quite understand you. How can I clean? I ran into problem the first time
Hi,
Can you please explain problem a bit closely, since we're not sure what you think when you say trash, is that your product cart or WP trash after you've deleted some product. If so, you will just have to remove that product from trash so the permalink gets free.
Thanks!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
1. I add the first item to the cart. The commodity is added and the URL remains clean.
2. I add a second product to the cart. Two goods are added in addition to one and the URL changes.
3. If you refresh the page, the product will be constantly updated. This is because the URL is not cleaned.
Hi,
OK now we understand, thank you very much for reporting this problem to us, it is theme bug.
As a temporary solution, you can add this code into Elated Options > General > Custom CSS
.eltd-product-image-overlay-inner .eltd-btn > span { pointer-events: none; }Problem appeared with new versions of WooCommerce because new ajax functions have problem with some inner elements of add to cart button.
The fix will be released in following theme update.
Thanks!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thank you very much, it works.
You're welcome!
We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads. This way you’ll be helping us improve our support services and make them even more efficient.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.