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I'm having a problem with "location" filter in the search listing form.
In the website home page (the "map home") it works properly and I can select all the records of a certain region. But when I see the result page with its own form, that "location" dropdown doesn't work (please see the attached screenshots). It seems that it doesn't pass the location parameter. Please can you help me? Thank you, Fabrizio
We have inspected that functionality on our demo site and it seems that there is an issue with it. We have informed our dev team and we have increased priority of this issue to be fixed as soon as possible and we will provide you fix very soon.
We are so sorry for inconvenience we hope this will be fixed soon.
Thank you for patience and understanding.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
That issue has been fixed in some of our previous updates. Just install the latest version of our theme (+ re-install all required plugins) and that should do the job.
If this doesn't solve the issue, please submit a new ticket and we will check this out on your website and try to find some solution as soon as possible.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi,
I'm having a problem with "location" filter in the search listing form.
In the website home page (the "map home") it works properly and I can select all the records of a certain region. But when I see the result page with its own form, that "location" dropdown doesn't work (please see the attached screenshots). It seems that it doesn't pass the location parameter. Please can you help me?
Thank you,
Fabrizio
Hello Fabrizio,
Thank you for choosing our theme and writing in.
We have inspected that functionality on our demo site and it seems that there is an issue with it. We have informed our dev team and we have increased priority of this issue to be fixed as soon as possible and we will provide you fix very soon.
We are so sorry for inconvenience we hope this will be fixed soon.
Thank you for patience and understanding.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Ive got same problem but this post is 13th September. Still not working?
Hello sarehamla,
That issue has been fixed in some of our previous updates. Just install the latest version of our theme (+ re-install all required plugins) and that should do the job.
If this doesn't solve the issue, please submit a new ticket and we will check this out on your website and try to find some solution as soon as possible.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.