Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.

Okay
  Public Ticket #1317289
menu
Closed

Comments

  • tkwing started the conversation
    September 28, 2017 at 4:58am

    Hi,

    In my webpage, I have added the pages under the "Photographer" item as the submenu, however, it doesn't show up the submenu in full width menu.

    How can it be shown up and solve this problem.

    thanks

    Wing

  •  1,845
    Elated replied
    September 29, 2017 at 9:53am

    Hi Wing, 

    Fullscreen menu that you are using in your site is using different menu. So please navigate to Appearance > Menus and switch to Manage Location tab and check which menu is assigned for Full Screen Menu https://www.screencast.com/t/ntHjSR39 , than just navigate to Appearance > Menus and select that menu and make sure you add desired page to that menu https://www.screencast.com/t/t2bYmdkFICz8 .

    Please let us know if this solved the issue and if not, please provide us WP Admin access so we can investigate the issue closer.

    If there is anything else we can do for you, please do not hesitate to ask.

    Thanks.

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.