Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.

Okay
  Public Ticket #1320443
update theme & header issue
Closed

Comments

  • crownchronicles started the conversation

    How do I install the updated theme version without overwriting all my current info and customisations? 


    Having issues with the layout of the header (it's going on to a second line when there is plenty of room....) so can only assume an update will resolve this? 

    Thanks

  •  1,845
    Elated replied

    Hello,

    How to upgrade read-and-digest theme?

    You can upgrade our theme by performing following steps:

    1. Download latest All files & documentation file from ThemeForest (your Downloads page)

    2. Extract it and locate read-and-digest.zip

    3. Extract read-and-digest.zip and locate read-and-digest folder

    4. Copy/Replace the content of read-and-digest folder to /wp-content/themes/read-and-digest folder of your web site.

    Using this method, none of existing content or settings will be lost.

    How to upgrade Visual Composer plugin to latest version?

    You can upgrade Visual Composer by performing following steps:

    1. Please make sure main theme is activated while performing other steps

    2. Go to Plugins page in your WordPress Dashboard, locate Visual Composer in the list, deactivate it and delete it

    3. You will see message that required plugin is missing at the top of your WordPress Dashboard

    4. Install the plugin and then activate it

    If you want to do manual upgrade, you can locate Visual Composer plugin here: read-and-digest.zip > read-and-digest > plugins > js_composer.zip

    ** NOTE that If you modify a theme directly and it is updated, then your modifications may be lost. By using a child theme you will ensure that your modifications are preserved.

    Regarding the issue with the header, just add this css in Elated Options >> General >> Custom CSS field:

    .eltdf-vertical-align-containers .eltdf-position-center:before, .eltdf-vertical-align-containers .eltdf-position-left:before, .eltdf-vertical-align-containers .eltdf-position-right:before {
        margin-right: 0;
    }

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •  2
    mrtwodeers replied

    Hello, 

    I seem to have the same issue with my menu too (http://restaurant-la-digue.fr/) , I updated visual composer, put in the custom css but it's still the same. Also I download all files and documentation and couldn't seem to find the read-and-digest.zip file. What should I do ? Thank you

  •  1,845
    Elated replied

    Hi,

    Please  try again with this code and then try to clear browser memory cache

    .eltdf-vertical-align-containers .eltdf-position-center:before, .eltdf-vertical-align-containers .eltdf-position-left:before, .eltdf-vertical-align-containers .eltdf-position-right:before {
        margin-right: 0 !important;
    }


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •  2
    mrtwodeers replied

    Hi, Thank you for your reply unfortunately your new code doesn't seem to do the trick :( Do you have any other solution ? Thank you for taking the time 


  •  1,845
    Elated replied

    Hello,

    This css underneath should be do the job. Just add it in Elated Options >> General >> Custom CSS field:

    .eltd-vertical-align-containers .eltd-position-right {
        width: 600px;
    }


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •  2
    mrtwodeers replied

    Hello, 


    This time it's good thank you very much. 

    Have a nice day

  •  1,845
    Elated replied

    Hello,

    You're welcome. Please let us know if there is anything else we can do for you, thanks!


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.