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Good morning, I can´t solve this problem: in my homepage, as you can see, the images are deformed, I would like to show them without deformation, the option for my homepage (static page because I need to show the portfolio and not the posts) I chosed portfolio list: MASONRY PARALLAX . Thank you a loto have a good day
To be able to crop
your image to various predefined dimensions for masonry, each image should be
properly sized. Here are the border values for each cropping variant. So you
need to upload images with this dimensions or above.
portfolio_masonry_regular
- 500x500 px
portfolio_masonry_wide
- 1000x500 px
portfolio_masonry_tall
- 500x1000 px
portfolio_masonry_large
- 1000x1000 px
Then you need manual
to create this mosaic and to set right image to the right place. To have the
similar layout like in the demo you listed - this 'mosaic' masonry requires
carefully ordered portfolio thumbnails.
When editing a
single portfolio item, scrolling past the content editor you have the Select
General metabox in which you can set one of four dimensions for masonry: https://www.screencast.com/t/qRkWXvbK37
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I choose in the header behavior "sticky on scroll /down", but in this way the sensitive area of the menu voices without drop down menu (for example news, about us, contact us) is very small and not exactly above the buttons. How can fix this problem in therm to expand the sensitive area? both with safari and firefox the buttons of the top menu seems to be inactive when the mouse is over. Thanks a lot!!
1. if I set "Choose Header behaviour": as fixed on scroll, the menu scrolling works perfect, but doesn't´ show the sticking logo anymore.
1. if I set "Choose Header behaviour" as "Sticky on scrol up/down" as well "Sticky on scrol up": the menu scrolling doesn't´t works, the voices above (portfolio, about us, contact or languages scrolling is blocked, it seems the over area to be reduce so much that it seems like the voices would be inactive, but they of course aren't , it is a problem that the sticky area became a disturb for the menu. Going over the menu area became disturbed.
It is possible that some plugin causing this issue, or can be that something has not been adjusted correctly.
Also, maybe some plugin have conflict with our ajax animation. You can try to disable our ajax animation globally in your admin under Elated Options -> Smooth Page Transitions -> No animation. Second solution is to disable our ajax animation only for that page, to do that just go in your admin Pages -> That page -> Elated General -> Page transition -> No animation.
Or try to deactivate all of your plugins to make sure they are not causing this issue. If the issue goes away, then you can enable them one by one to find out which one is causing the issue. If you still have issues after you have deactivated all of your plugins, please provide a temporary admin login and URL to your site (in Private Reply) and I’ll take a look.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Good morning, I can´t solve this problem: in my homepage, as you can see, the images are deformed, I would like to show them without deformation, the option for my homepage (static page because I need to show the portfolio and not the posts) I chosed portfolio list: MASONRY PARALLAX . Thank you a loto have a good day
Giuliana
Hi,
To be able to crop your image to various predefined dimensions for masonry, each image should be properly sized. Here are the border values for each cropping variant. So you need to upload images with this dimensions or above.
portfolio_masonry_regular - 500x500 px
portfolio_masonry_wide - 1000x500 px
portfolio_masonry_tall - 500x1000 px
portfolio_masonry_large - 1000x1000 px
Then you need manual to create this mosaic and to set right image to the right place. To have the similar layout like in the demo you listed - this 'mosaic' masonry requires carefully ordered portfolio thumbnails.
When editing a single portfolio item, scrolling past the content editor you have the Select General metabox in which you can set one of four dimensions for masonry: https://www.screencast.com/t/qRkWXvbK37
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hallo
I would like to add a second problem:
I choose in the header behavior "sticky on scroll /down", but in this way the sensitive area of the menu voices without drop down menu (for example news, about us, contact us) is very small and not exactly above the buttons. How can fix this problem in therm to expand the sensitive area? both with safari and firefox the buttons of the top menu seems to be inactive when the mouse is over. Thanks a lot!!
Hello,
I am sorry, I am not clear on what you try to achieve. Could you please be more specific about it? Maybe some screenshots can be helpful, as well.
We have just checked this on your website and it seems like everything looks/works just fine.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
hi, sorry for my english! Of course:
1. if I set "Choose Header behaviour": as fixed on scroll, the menu scrolling works perfect, but doesn't´ show the sticking logo anymore.
1. if I set "Choose Header behaviour" as "Sticky on scrol up/down" as well "Sticky on scrol up": the menu scrolling doesn't´t works, the voices above (portfolio, about us, contact or languages scrolling is blocked, it seems the over area to be reduce so much that it seems like the voices would be inactive, but they of course aren't , it is a problem that the sticky area became a disturb for the menu. Going over the menu area became disturbed.
I hope I am more clear.
Thank for your pacience Giuliana
Hello,
It is possible that some plugin causing this issue, or can be that something has not been adjusted correctly.
Also, maybe some plugin have conflict with our ajax animation. You can try to disable our ajax animation globally in your admin under Elated Options -> Smooth Page Transitions -> No animation. Second solution is to disable our ajax animation only for that page, to do that just go in your admin Pages -> That page -> Elated General -> Page transition -> No animation.
Or try to deactivate all of your plugins to make sure they are not causing this issue. If the issue goes away, then you can enable them one by one to find out which one is causing the issue. If you still have issues after you have deactivated all of your plugins, please provide a temporary admin login and URL to your site (in Private Reply) and I’ll take a look.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.