Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
I'm having a hard time figuring out why I cannot make the footer sections centered in the middle. I would like the logo and contact information placed in the middle footer column but only see options for footer 1-4. I have placed it in footer column 2 but it is still aligning to the far left side. See screenshot attached. This also includes the copyright information.
Also, I have tried to make the Instagram feed images larger but when I select the medium or large option, the images do not change size and the top row becomes rectangular.
This happens because there is set 4 columns for Top Footer and 3 columns for Bottom Footer and there is always reserved space for those columns even thought they are empty, please check this screenshot https://www.screencast.com/t/ZBMNfPDW . So if you want to have 2 columns in top footer and one column in bottom footer you should navigate to Elated Options > Footer and there for Footer Top Columns and Footer Bottom Columns set desired number of columns https://www.screencast.com/t/XCzrCSduA6r .
Please let us know if this solved the issue and if there is anything else we can do for you.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I'm having a hard time figuring out why I cannot make the footer sections centered in the middle. I would like the logo and contact information placed in the middle footer column but only see options for footer 1-4. I have placed it in footer column 2 but it is still aligning to the far left side. See screenshot attached. This also includes the copyright information.
Also, I have tried to make the Instagram feed images larger but when I select the medium or large option, the images do not change size and the top row becomes rectangular.
Hello there,
Thank you for writing in.
This happens because there is set 4 columns for Top Footer and 3 columns for Bottom Footer and there is always reserved space for those columns even thought they are empty, please check this screenshot https://www.screencast.com/t/ZBMNfPDW . So if you want to have 2 columns in top footer and one column in bottom footer you should navigate to Elated Options > Footer and there for Footer Top Columns and Footer Bottom Columns set desired number of columns https://www.screencast.com/t/XCzrCSduA6r .
Please let us know if this solved the issue and if there is anything else we can do for you.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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