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  Public Ticket #1329177
Elated single image
Closed

Comments

  • laddu started the conversation

    Hello, 


    I have used the visual composer to create the page I linked, and one of the items is an Elated Single Image. If the viewing screen is wide enough, then the image will get doubled by a background image. Looking at the code I can see a div that has a background image style applied, followed by an img tag

    <div class="eltd-si-inner" style="background-image: url(https://www.creartphoto.ro/wp-content/uploads/2015/12/creartphoto-print-imagine-1.jpg)">
    <img width="820" height="1024" src="https://www.creartphoto.ro/wp-content/uploads/2015/12/creartphoto-print-imagine-1.jpg" class="attachment-full size-full" alt="print - fotografie - lac - parc - tineretului - apus" srcset="https://www.creartphoto.ro/wp-content/uploads/2015/12/creartphoto-print-imagine-1.jpg 820w, https://www.creartphoto.ro/wp-content/uploads/2015/12/creartphoto-print-imagine-1-240x300.jpg 240w, https://www.creartphoto.ro/wp-content/uploads/2015/12/creartphoto-print-imagine-1-768x959.jpg 768w" sizes="(max-width: 820px) 100vw, 820px"></div>
    

    This looks like a bug to me... and has to be fixed fast. 

    Also I reported some other bugs in the past, and you have yet to release an update to this theme.

  •   Elated replied privately
  • laddu replied

    That code will remove the background image but it will not fix the size of the single image, so a white space is left between the elated single image holder and the border.

    have a look https://www.creartphoto.ro/creartphoto-print/

  •  1,845
    Elated replied

    Hello,

    You just need to upload bigger image and set image size to FULL through Elated Single Image settings

    Or you can try to add this css underneath in Elated Options >> General >> Custom CSS field:

    .eltd-single-image-holder .eltd-si-inner a, .eltd-single-image-holder .eltd-si-inner img {
        width: 100%;
    }

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