Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.

Okay
  Public Ticket #1331066
style
Closed

Comments

  • Sam started the conversation

    Hi,

    - how to make the font of menu (header, sticky header, mobile header) in same style? I have set the same google font in General design style and Sticker Header, the typeface of mobile header is not the same with the header and sticky header, and i want the header menu font weight like sticky header in extra bold(800), but i can't find how to edit the font style of header.

    - how to change the menu font colour of the active page

    - how to change the colour of "separator" and “back to top” 

    - all the icons (social media, arrows of slide revolution, back to top) change to a square icon while using google chrome

    - the parallax doesn't work in mobile device, how to make it work I have check "parallax on touch device" as ON?

    Thanks

  •  1,845
    Elated replied

    Hello,

    It is possible that something has not been properly set/adjusted, or can be some plugin conflict that cause the issue with fonts.

    Try to deactivate all of your plugins to make sure they are not causing this issue. If the issue goes away, then you can enable them one by one to find out which one is causing the issue. If you still have issues after you have deactivated all of your plugins, please provide a temporary admin login (in Private Reply) and URL to your site and I’ll take a look.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •  1,845
    Elated replied

    Hi,

    1. Menu color can be set from Elated options > Header, and when Sticky header type is present you can set font styling from there https://www.screencast.com/t/Qdhdcv0f9rgY

    2. Navigation active color can be set from Elated options > header https://www.screencast.com/t/AK82wEAenkde

    3. Back button can be changed with custom css and you have already using it, and for separator just send us a page where you are using it so we can give you css for chafing it.

    4. Following article explained how to change rev slider arrows https://www.themepunch.com/faq/change-the-navigation-arrow-in-the-slider/

    5. This is nor very clear. Can you elaborate this a bit, send us some screenshot of the issue so we can see what is the problem.

    6. That is normal for parallax because effect is created for wide screen devices, but some touch screens have support for it, others don't so it won't work on all devices so to offer uniform experience to all users you can disable parallax on touch from theme options https://www.screencast.com/t/aZ1Np2gefOc

    Best Regards!


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • Sam replied

    Hi,

    Thanks for your reply. But I think you are misunderstanding on my questions.

    1. Header font style: I have set the properties of Sticky Header what i want, e.g., font weight : 800; it works but not i can't where i can change the style in the Header. https://photos.app.goo.gl/17ymBOFP2Fq7dPMg2

    2. how to change the navigation color of the page which i m browsing  https://photos.app.goo.gl/BvjMuv7HTltaJEjJ2

    3. Separator color: Is it the only way to change? Becos the pages are still developing, i don't know which pages would have the separator. Why can't change myself in wordpress?

    4. rev slider, Elated social widget icons and korean font mess up while using Chrome. https://photos.app.goo.gl/ZRSO8NlP7htBs9Ff1
    ** There is no problem on using safari.

    5. Which question you are not very clear?

    Cheers,

    Sam

  •  1,845
    Elated replied

    Hi,

    1. and 2. In Elated Options > Header there is only option for background color https://www.screencast.com/t/jsuPPoZt and in case you need further customization, we can help you with CSS.

    2. There is no predefined option for that, we'll send you custom style you can easily embed in your Custom CSS field.

    4. We see them normally in chrome https://www.screencast.com/t/DOtFAkdi what is your OS and device?

    5. That was related to icons, now it is clear. 

    Thanks!


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • Sam replied

    Hi,

    Thank you for your reply.

    1 and 2 : I want to change the font color, not the background color...Would you show me the CSS for
    customizing the header font weight and font color of browsing page?
    https://photos.app.goo.gl/GOFgK64e5RqvaaHv2

    4. : the iMac is OS 10.12.3 and google chrome is 54.0.2840.98. And the other computer: windows with IE has the same problem. This problem happens sometimes, but always. Do you know how to fix it?
    https://photos.app.goo.gl/c8gkrbmYRPPWtxWE2

    Thanks!

    Sam

  •  1,845
    Elated replied

    Hi there Sam,

    1 and 2 - You can use this css:

    .eltd-main-menu ul li.current_page_item a {
        color: #e69695 !important;
    }
    .eltd-main-menu ul li a{
        font-size: 15px;
        font-weight: 800;
    }

    4 -The problem your having is related to cross origin issue and it has to be solved on your side. Here is the instruction inside the link for you to fix it that works for all browsers:

    http://meyermed.com/2015/03/fix-font-awesome-icons-not-displaying/

    Basically, all you need to do is modify the .htaccess file in the root directory and add this code:

    <ifmodule mod_headers.c=""> 
    <filesmatch "\.(ttf|ttc|otf|eot|woff|font.css|css)$"="">
    Header set Access-Control-Allow-Origin "*"
    </filesmatch> </ifmodule>

    Please let us know if there is anything else we can do for you.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.