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Okay
  Public Ticket #1336229
DEMO CONTENT
Closed

Comments

  • shadein mars started the conversation

    Hi There, 

    I've now uploaded the demo content via the local server route, but the demo content is missing elements and there is coding showing up on the pages etc and the search bar filters on all the home pages is missing. Please can you fix this issue - help with re-downloading a version. 

    http://localhost:8888/SearchCare/wp-admin

    User: Admin 
    Password: w&PBDX&qSae!2AwmZ!

    Thanks


  •  1,845
    Elated replied

    Hello,

    Unfortunately, we're not in a position to support local servers, support loop covers only live servers. We can inspect only live websites.

    It is possible that something has not been installed/adjusted or imported correctly. Note that you need to install all required plugins (+Contact Form 7, Regions for WP Job Manager and WooCommerce if you plan to use shop) after theme installation. Then you need to go to Listings >> Settings >> and then Enable >> Categories for Listings

    After that you can try to import the demo in Elated Options >> Import or with native WP importer tool via XML file.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

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