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Hi. Ive installed the demo content for this theme but the homepage content looks wider than the demo. I haven't altered anything yet. Pls see attachments. See how it looks like you guys theme has a lot more padding on the left and right side (first 2 screenshots) while my version is stretched all the way to the edges (last 2 screenshots). I really need help but I keep finding issues with the themes. Its very frustrating. Please help!
We have just checked this in your back-end and we noticed that default template is set for your homepage. We changed it to Full-width and as you can see in the following screenshots, you homepage looks the same like our demo.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi, I wasn't talking about the slider. I was talking about the whole page. It still doesnt have the the padding around content as the demo. Please compare my homepage with your homepage. The spacing for the whole page is off. All of my content is wide almost to the edges of the browser (left to right)
I've inspected your website and it looks pretty much the same as our demo. Only difference is a few pixels in the slider position, but that might be because of the different versions of the plugin.
Let me know if there is something I'm missing.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi. Ive installed the demo content for this theme but the homepage content looks wider than the demo. I haven't altered anything yet. Pls see attachments. See how it looks like you guys theme has a lot more padding on the left and right side (first 2 screenshots) while my version is stretched all the way to the edges (last 2 screenshots). I really need help but I keep finding issues with the themes. Its very frustrating. Please help!
Hello,
Would you mind providing us with login credentials (in Private Reply) and site url, so we can take a closer look?
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello,
We have just checked this in your back-end and we noticed that default template is set for your homepage. We changed it to Full-width and as you can see in the following screenshots, you homepage looks the same like our demo.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, I wasn't talking about the slider. I was talking about the whole page. It still doesnt have the the padding around content as the demo. Please compare my homepage with your homepage. The spacing for the whole page is off. All of my content is wide almost to the edges of the browser (left to right)
Hi there,
I've inspected your website and it looks pretty much the same as our demo. Only difference is a few pixels in the slider position, but that might be because of the different versions of the plugin.
Let me know if there is something I'm missing.
Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.