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  Public Ticket #1349896
Elated Instagram Widget doesn't appear
Closed

Comments

  • CarlosClouthier started the conversation

    Hello!

    I want to use the Elated Instagram Widget from my widget area, and as you can see I have set the Elated Instagram Widget on my Footer Top Column 4 (see image1), and I go to the page and there is nothing there (see image2), the problem is that if you see image1 again there is no tool no field no nothing to modify the widget's information.

    What can I do?

  •  1,845
    Elated replied

    Hello,

    Note that you need to connect with your Instagram account first. Just go to Elated Options >> Social Networks >> Instagram >> Connect with instagram


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  • CarlosClouthier replied

    Excellent! Issue solved. :)

    I have two more questions about it.

    (1) Is there any widget in your template to incorporate our facebook's posts?

    (2) My footer displays 4 sections and I want to display only 3 but distributed. I went to my widgets editor on appereance and deleted the content of the fourth widget (see image1), and my page's footer display 3 spaces of content but there is another unwanted space without content (see image2). How can I distribute the three widgets in the footer without the fourth space?

  •  1,845
    Elated replied

    Hi Carlos,

    You are welcome! Glad we could help!

    1. In our Superfood theme, we didn't implement Edge Facebook widget. We implemented only Twitter and Instagram widgets. Anyway, you can try some 3rd party plugin for this purpose, it should work. Unfortunately, we didn't test any so we cannot suggest some. 

    2. Please go to Elated Options -> Footer and set number of footer columns to three. Please take a look: https://www.screencast.com/t/73QZVQPFC5 Then you will have 3 equal columns and each will have 33.33% width. 

    Hope this was helpful.

    Please let us know if there is anything else we can do for you, thanks! 


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.