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  Public Ticket #1350278
Visual composer license key
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Comments

  • Musaba started the conversation

    Hi there, 

    I need to update my visual composer, kindly send me the license key.


    Thank you,

    Musaba 

  •  1,845
    Elated replied

    Hi there Musaba,

    - We bought extended license for bundled plugin, and we can't give you license codes because of policy and terms of Theme Forest and this is explained in following Envato article https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins?_ga=2.245886596.1068361229.1494855372-1438803025.1429707923

    We included these plugins in our theme (you can find plugins in theme folder/plugins/ there are installation files of these plugins), also we will update these plugins to the latest version with theme update so you just need to wait for next theme update and there will be the latest version of plugins if it exists. Then when you update theme you just need to go to your back-end Plugins and to deactivate/delete these plugin then you will get some notification to install necessary plugins to our theme, then just click to install/activate again these plugins and that will be all. If you don't get this notification to install necessary plugins, then just go to Plugins -> Add New -> Upload -> Find these plugins in our theme folder/plugins select one by one and click import/install.

    You can ignore messages about activation these plugins, you have/get inside Plugin settings.

    * Some plugin extra features may be limited to direct purchases of the plugin only so in Slider Revolutions case importing templates require purchasing of the plugin separately.

    Thanks for understanding

    But, here is a link to a newest version of Visual Composer: https://www.dropbox.com/sh/pyglq8ku0xs0m03/AAB0lZKBwTYSOyWFLzayvP7ra?dl=0


    Let me know if there is anything else I can help you with.


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