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But today I see that my site in the search page doesn't work. Infant the ajax filter doesn't work.
If you try in category to insert one category the page doesn't work and don't give you the result filter like in the and of the page the load more button doesn't work. Also in the listing type I insert many ajax filter but in the search page, in the single category, it doesn't appear
I Noted that in the wordpress backend, appear this alert that before didn't be there. i Attach the frame
How I can fix this problem, can you help me please?
It is possible that some 3rd party plugin causes this issue or it can be that something has not been installed/adjusted correctly. Also, some custom coding can be related with this issue.
Try to deactivate all of your plugins to make sure they are not causing this issue. If the issue goes away, then you can enable them one by one to find out which one is causing the issue. If you still have issues after you have deactivated all of your plugins, please provide a temporary admin login and URL to your site and I’ll take a look.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
OK, I fix the problem inside my site about search page...Thanx very much again for your support ( I delete your temporary login)
One question, and I hope the last one :-)
How I can Translate the word that stay in the attachment? And How I must rename my pot file in the language folder of the theme. My site must be in Italian
5) Save translation and set it's name to be eltd_listing-text-domain with changing text-domain with actual text domain https://www.screencast.com/t/q4fxmTVG1i (care for _ and - in naming it, make is as we did in screenshot) .
Hello sorry if I disturb again,
But today I see that my site in the search page doesn't work. Infant the ajax filter doesn't work.
If you try in category to insert one category the page doesn't work and don't give you the result filter like in the and of the page the load more button doesn't work. Also in the listing type I insert many ajax filter but in the search page, in the single category, it doesn't appear
I Noted that in the wordpress backend, appear this alert that before didn't be there. i Attach the frame
How I can fix this problem, can you help me please?
Hello,
It is possible that some 3rd party plugin causes this issue or it can be that something has not been installed/adjusted correctly. Also, some custom coding can be related with this issue.
Try to deactivate all of your plugins to make sure they are not causing this issue. If the issue goes away, then you can enable them one by one to find out which one is causing the issue. If you still have issues after you have deactivated all of your plugins, please provide a temporary admin login and URL to your site and I’ll take a look.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello thanx very much for your support. Unfortunately I deactive all my plugin but the problem is still work.
I wiil creat an administrator profile ok, so you can will check what something is wrong and produce this problem, right?
Thanx again and sorry for the other my mail
Hello,
I create your temporary admin login to check how is the problem and How fix it. Here the login info:
Name: Elated
Passa: Elatedsupport25$
Please let me know something about my problem, when you will check my site.
Thanx again for your time
Keep in touch
OK, I fix the problem inside my site about search page...Thanx very much again for your support ( I delete your temporary login)
One question, and I hope the last one :-)
How I can Translate the word that stay in the attachment? And How I must rename my pot file in the language folder of the theme. My site must be in Italian
Thanx again for your patience
Hello,
Thank you for updating your ticket. We are glad to hear you already solved it.
Theme labels can be changed or translated to your language with poedit software which is native wordpress way - following guide may be helpful http://code.tutsplus.com/tutorials/translating-your-theme--wp-25014 (read from point 3) or any other plugin for translation such as Loco translate plugin https://wordpress.org/plugins/loco-translate/ and here is beginners guide https://localise.biz/wordpress/plugin/beginners
OR you can try to translate theme using these detailed instructions:
1) Open PoEdit software and click Create New Translation https://www.screencast.com/t/qtIuHwNu3aFX .
2) Choose from this folder wp-content\plugins\eltd-listing\languages\eltd-listing.pot file eltd-listing.pot
3) Choose desired language https://www.screencast.com/t/a04g4V3x .
4) Make translations for all desired labels https://www.screencast.com/t/tE97B6ZbQcT .
5) Save translation and set it's name to be eltd_listing-text-domain with changing text-domain with actual text domain https://www.screencast.com/t/q4fxmTVG1i (care for _ and - in naming it, make is as we did in screenshot) .
6) Once you set that language in the WP Admin in Settings > General > Language https://www.screencast.com/t/gdgHQSYwt you will see changes on the front-end https://www.screencast.com/t/s9uGegDTax .
Please let us know if this detailed guile allowed you to translate our theme.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.