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  Public Ticket #1367499
Elated Portfolio Categories
Closed

Comments

  • Jill started the conversation

    Hello. I am using elated portfolios in my April theme. Currently, the categories are linked to my "Portfolio" pages, instead of my "Elated Portfolio" pages. How do I make these categories connected to the Elated Portfolio and how to do I set categories on individual Elated Portfolios.

    Thanks!

  •   Elated replied privately
  • Jill replied

    Yes. You are correct in what you've shown me so far, but I might have an extra plugin or something. I have attached my screen shot and it shows no category options under Elated Portfolio. Instead, below on the toolbar, I have an option called Portfolio and under that, I can use portfolios. Is there a certain plugin that uses the Elated Portfolio? I have attached another screen shot of my plugins. I have one called "Portfolio Toolkit." Should I deactivate this so that everything falls under Elated Portfolio?

  •   Elated replied privately
  • brandon_tks replied

    Hi, i couldn't find the "Portfolio Categories" as per tutorial documentation, kindly assit

  •  1,845
    Elated replied

    Hello brandon_tks,

    Please submit a new ticket and provide us with your site url and WP admin credentials (in Private Reply) so we can take a closer look.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • RKPERU replied

    Dear Elated,

    I have created several Portfolio pages, but how do i get them uploaded on my webpage? 

    Kind Regards,

    Gail


  •  1,845
    Elated replied

    Hello RKPERU,

    You can go to Elated Portfolio >> and then add a new Portfolio Item/s, like we did here


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • Jill replied

    I figured it out! I just needed to delete the old Portfolio plug-in. Thank you for your help!

  •  1,845
    Elated replied

    Hello Jill,

    You're welcome. Please let us know if there is anything else we can do for you, thanks!


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.