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Hi. the following is happening to me. Several times when I load the website parts of the site appear blank and are not displayed. I have to reload several times so that the site shows correctly. Why could this be happening?
He also noticed that when the parts do not load correctly if I change the width of the browser they immediately appear.
And you can try contacting hosting server support if they can increase resources for you.
Just so you know - php.ini doesn't always set the correct resources, sometimes they are just hard coded by the sever, and eventho you make changes, they don't apply at all.
You can test all of this on local server.
Let me know if there is anything else I can help you with.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi. the following is happening to me. Several times when I load the website parts of the site appear blank and are not displayed. I have to reload several times so that the site shows correctly. Why could this be happening?
He also noticed that when the parts do not load correctly if I change the width of the browser they immediately appear.
Attached screenshots to show what happens.
When it is not loaded correctly and as it should be.
Hi there Juan
I tried looking into the issue you are experiencing.
It seems that the server cannot handle to many animations you've added to the website.
Even backend is not working at all, you cannot edit the page at all:
https://www.screencast.com/t/QiexP9kVJ
You can try reducing the number of animations.
And you can try contacting hosting server support if they can increase resources for you.
Just so you know - php.ini doesn't always set the correct resources, sometimes they are just hard coded by the sever, and eventho you make changes, they don't apply at all.
You can test all of this on local server.
Let me know if there is anything else I can help you with.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thanks I was able to solve it following the recommendations!
Regards!
Hello,
You're welcome. Please let us know if there is anything else we can do for you, thanks!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.