Comments paradoxpd started the conversationNovember 17, 2017 at 5:53pmI am using your Elated Video button in visual composer and when we switched from http:// to https:// it looks like it all stopped working. 1,845Elated repliedNovember 20, 2017 at 9:31amHello,Thanks for writing in.Would you mind providing us with login credentials (in Private Reply) and site url, so we can take a closer look? The Elated Support Center has been moved to our centralized support platform. Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. If you wish to submit a new support request, for all new inquiries please head on to our Help Center.Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes. Don’t forget to sign up for our newsletter and be the first to find out all the latest news. paradoxpd replied privately Elated replied privately paradoxpd replied privately Elated replied privatelyparadoxpd repliedNovember 22, 2017 at 5:35pmThank you so much! I assume this will get overwritten during updates and I'll have to fix again at those times? Elated replied privatelyBikini_Agency repliedMarch 22, 2018 at 11:21amHi team. I have the same problem. We have added https, and now videos don't work.Can you please help us?We'll send you access data.Thanks! 1,845Elated repliedMarch 26, 2018 at 7:20amHello Bikini_Agency,Please summit a new ticket with your wp-admin and FTP credentials so we can take a closer look. The Elated Support Center has been moved to our centralized support platform. Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. If you wish to submit a new support request, for all new inquiries please head on to our Help Center.Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes. Don’t forget to sign up for our newsletter and be the first to find out all the latest news. Sign in to reply ...
I am using your Elated Video button in visual composer and when we switched from http:// to https:// it looks like it all stopped working.
Hello,
Thanks for writing in.
Would you mind providing us with login credentials (in Private Reply) and site url, so we can take a closer look?
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thank you so much! I assume this will get overwritten during updates and I'll have to fix again at those times?
Hi team. I have the same problem. We have added https, and now videos don't work.
Can you please help us?
We'll send you access data.
Thanks!
Hello Bikini_Agency,
Please summit a new ticket with your wp-admin and FTP credentials so we can take a closer look.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.