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Okay
  Public Ticket #1372670
problem with sticky menu
Closed

Comments

  • Juan started the conversation

    hello I have problems with the sticky menu.
    When loading the page for the first time everything works correctly, but if I reload the page using the url of a subsection the background of the sticky menu disappears

    Attached video of what happens. How is it possible to solve it please?

  •  1,845
    Elated replied

    Hello,

    You can try to go to Elated Options >> Header >> and then just set Header Behavior to Fixed on Scroll or Sticky on scroll up/down. 

    If the problem persists, please provide us wp-admin credentials so we could inspect this and try to fix as soon as possible!



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